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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 837 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 837 reviews
  • Rated 5 out of 5 stars

    Protection Plans are a must for all of your electr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to electronics, a protection plan muy go along with it. I have a protection plan for every single electronic device that I own as well as for the devices that I purchase for my family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the replacement program. Has saved me so many times when some products fail. I always purchase the protection. Rarely buy anywhere else because of the amazing protection plan and help they offer for your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek swuad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad. My first choice for electronic. Service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Damily fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use works great would definetly recomend to anyone looking into getting one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not tech savvy and have had things go wrong in the past, so it's good to have a squad back me up no matter which Best Buy I go to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad services males it feel More safe to by knowing its backed by geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced broken camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Mevo camera broke at the connector part. Best buy replaced the camera for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    granny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad help me clear up my problem with the computer and told me what would help me in the future - they really know their stuff

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GSP

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Geek Squad replacement plan is overall such a good investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy warranty is one of the best you can get would recommend this for anyone by any products from Best Buy purchase a warranty comes in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't usually get store warranties, however as have cats who've already managed to "break" USB headsets twice, and I work from home as a phone agent, though this was a good item to cover.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t get over peace of mind. This allows me to not stress about my camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Poor Management

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just want to say Best Buy Management stinks in Huntsville, Al. You may see me say this many times since we purchased from them many times before and was treated poorly and won’t buy there anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy has great insurance for damaged products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a good value if your device breaks but not good insurance for if it's stolen or lost

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    very useful

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] geek squad protection, makes it very easy to service or replace my products if anything happens to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty package money can buy at a store they've never denied my claims and have always helped me find the replacement item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t think it would be as nice as i would’ve thought until i seen it in person. Durable and made to last. Might purchase another very soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plans for electronics that are a higher ticket cost. I've only had to use the service a couple times throughout the years and that has already made it more than worthwhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plans for electronics that are a higher ticket cost. I've only had to use the service a couple times throughout the years and that has already made it more than worthwhile.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A really good insurance plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The general protection that this provides is pretty good, Any time that something of mine's accidentally Broke this would move often than not cover it or cover the price of repairs. And being a In influencer with Electronics that break often this is really helpful.

    I would recommend this to a friend