Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 838 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 838 reviews
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this just in case. I’ve used there warranty with other items I’ve purchased from Best Buy and it was a easy process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced my broken gimbal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection plan is the king of all protection plans. It’s the only protection plan I ever get saved me many times.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Game changer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents where able to peice back my sons gaming computer due to his eadger ambitions and limited skill. Geek sqaud stepped up and fixed it with in a few hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't be cheap! DO IT!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS PURCHASE THIS, whether you think you'll use it or not. The 'what if' factor does not always revolve around the longevity of the product. 'What if', something better comes along, 'what if', one day you wake up and say, 'I don't like this anymore'. Then, you'll wish you purchase the extra warranty. Yes you can just simply return your item, for just about any reason, within the extended warranty period. Don't be cheap! DO IT!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy another warranty with them.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work fast and make the process easy and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra protection, you never know when you could need it. A little extra but saves headaches

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Tech Peace of Mind: A Brief Review of Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Geek Squad Insurance Services have been a real lifesaver for my tech gadgets. Their quick and efficient assistance in times of unexpected mishaps or technical glitches has saved me both time and money. The peace of mind that comes with knowing my devices are covered by their comprehensive plans is truly invaluable. Whether it's a repair, replacement, or troubleshooting, Geek Squad has consistently delivered top-notch service, making them my go-to choice for tech insurance."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so helpful to have, I try to purchase this with every item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a peace of mind knowing ya got geek squad behind ya

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can't go wrong!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong if you are spending enough to justify a warranty. Especially since it covers accidents and what not. Who knows your dog or child might take a bite out of it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over a year

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything seems to be still working great. I have had this over a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful staff. Explained everything completely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives peace of mind after dropping my last one. Luckly have not had to use it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it for the headphones, but most definitely convenient for the other things I’ve used it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty! Warranty! Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Value was great! I see know issues! I would recommend everyone to get the Geek Squad Accidental Warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service geek squad always good at helping with issues or concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife likes it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife likes it. She used it when she teach her students at her school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped find all my info

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you, geek squad for being patient and figuring it all out with me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service awesome technicians

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dude that installed my sub and amp even went out his way and cleaned up some wiring from another job someone else did on my car! 10/10 would go back for another service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty it’s worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Legit worth the money I work remote and my company is based out of Colorado so at the same time of my headset going down I would’ve had to wait two days for them to ship some thing for me instead of just you know I’m going to my local Best Buy. I’m really thankful that they had this option for a replacement and it was super inexpensive. Definitely got the warranty.

    I would recommend this to a friend