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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 453 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 453 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my drone fall in the river on its third day in the skies. Store exchanged without one question for brand new unit couldn't be happier. Definitely good choice

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but with conditions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drone insurance is something that must be taken into consideration but be careful, it only covers accidents not lost and does not change it for another drone. They send it to repair and cover the cost.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy for Certain Items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for anyone who wants to get the optimum longevity out of their gear. This ensures I will have a drone for the next 2 years which is invaluable in it's own right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best drone in budget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is best drone for that price tag , with plus bundle .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used yet but the coverage makes e feel comfortable getting the shots I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t have any problems getting new batteries for my drone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek squad protection plan on my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can call the geek squad and they are straight to the rescue. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fix my drone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad took care of my drone it was supposed to be gone for a month but it took longer but it was totally worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good. a little pricey but i hope it's worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will use it soon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not use geek squad but will use it if something happens to my drone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind and full protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Important warranty to protect your expensive purchase ,peace of mind is a very important thing to consider

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't be caught without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy, glad i have it for those emergency situations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great piece of mind insurance for my DJI drone. It’s easy to file claim for repairs. I like the easy customer service that they offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not Only Computer Service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This value added protection service is an additional "safety net" for all of your electronic issues. Great for updates, back-up services, and malware infections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice peace of mind coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought with drone to cover learning curve mistakes. so far I haven’t had to use the policy, but I appreciate the peace of mind.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Good back-up coverage for separate drone purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this yet, but for the price the extra 2 years of worry-free coverage especially for a drone is definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it. If you are new to having a drone. This is a must

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insure or Not Insure...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The accidental made the purchase of drone a reality. You hear stories all the time about people crashing their drone and losing their investment right out of the box...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Drone coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad to know we have protection for the drone I just purchased with it being our first one, there's no telling what could happen.

    I would recommend this to a friend