The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 452 reviews
Rated 5 out of 5 stars
I would even if not needed
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The DJI Air2S is one of the best products out of this company. There are a few things missing to make it the best, but then there would be no need to buy any other DJI products. The size, the Lens, the versatility. What I would like to see are waypoints like the M2, the apertures settings like the M2P, zoom on photos like the M2Z, battery life like the M3. I know that is asking for much, however when DJI coupled the A2S with the RC Pro smart controller - they made a beast.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
Rated 5 out of 5 stars
Great Drone
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The DJI Mini 3 is a stellar drone, boasting impressive features and user-friendly controls. Its compact design doesn't compromise on performance, delivering stunning aerial footage. For beginners, investing in the two-year protection plan is a wise choice, offering peace of mind and ensuring a worry-free flying experience. A must-have for anyone diving into the world of drones!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
Rated 4 out of 5 stars
Keep your drones safe
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Got the protection for my Drone. Im usually quite good with protecting my electronics, but it feels good knowing ill be taken care of if i go into the store and i have geek squad (just in case) something happens im not expecting.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad Service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought drone and a sensor was not working, and I brought it to Best Buy Service. They took the old drone, and they gave me a new - brand new one. What a great service.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
Rated 5 out of 5 stars
Confidence my purchase is protected
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Definitely get this excellent value. Hopefully I won't need to use this but I definitely understand things just happen with electronics and especially a camera drone.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
Rated 4 out of 5 stars
Nice guy
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The guy at the desk who helped me was super nice and talked through everything with me and helped me get the best deals!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
Rated 5 out of 5 stars
Drone refurbishment
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My experience was epic. I wanted to get some type of closure when it comes to the state of my drone. They provided a way as well as technology to truly complete the process.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
Rated 5 out of 5 stars
Good replacement policy
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Drone fell within 2 week timeframe from when I first purchased. Got an immediate replacement. Great investment.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
Rated 5 out of 5 stars
The best
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I already used it for my first video and it was amazing vertical videos for networks, time lapse tracking camera
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
Rated 5 out of 5 stars
Total Tec
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Yes would recommend this coverage, Done crash was covered on this protection , picked up replacement in store
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
Rated 5 out of 5 stars
Geek has compensated me with a new drone
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Im getting a new dji mini 3 after i broke my previous one
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
Rated 5 out of 5 stars
Great deal
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Always feel safe having this protection. Great deal
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
Rated 5 out of 5 stars
Highly recommended
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Most Definitely if your planning on buying a drone or anything else,this plan geek squad is highly recommended.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
Rated 3 out of 5 stars
Lost My Drone
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Wish this covered lost drones but for what its worth i guess it’s worth it
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Never again
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Never will I spend a dime with this business again. They act as if the they have the repair world cornered! They took my device in for repairs not telling me at purchase the geeks would handle repairs. This is my second time spending over $2000.00 On a drone. Only the Joliet store have issues, I will say that.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friend
Brand response from GeekSquadSupport
Posted .
Hey there. Thank you for taking time to bring this to our attention. I'm sorry to hear about this poor experience and the inability to get adequate assistance. It's always frustrating when communication doesn't line up. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Great for kids
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have a drone but it's not safe for kids, my nephew really wanted to try it but I was afraid he would hurt himself. I tested this drone yesterday and really liked how easy it was to use and how well it handles for children and beginners. The controls on the drone are very tight and very easy to maneuver anywhere, and the joysticks on the controller are so sensitive that you only need to move them a little bit and it will respond accordingly. The altitude hold function works as well, which is much better than the last kid's airplane I bought a few years ago... That drone wasn't the greatest, it would slowly drop to the ground when hovering instead of locking altitude and staying there. This drone will move up and down in small increments while hovering, almost equal to no movement at all, which is really impressive. However, it will move horizontally and is not fixed in place. The paddles are all protected so they won't accidentally hurt kids or anything else in the house, and the lights are really cool. The size of the controller is perfect for both children and adults, and it's not too big even for a 3 year old.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
Rated 5 out of 5 stars
Small but mighty
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This reviewer received promo considerations or sweepstakes entry for writing a review.
At first I thought the drone was small, not quite the size of my hand, then I unfolded the arms and realized it was actually a decent size. It's very easy to use, the best feature is the one button take off and landing and of course the 1080 resolution camera. The photos and videos are clear enough, I would have thought that a drone of this caliber would be just a toy, but it's not, it can fly freely like a bird outdoors. With responsive controls and stable flight performance, this drone provides an impressive flying experience. I crashed it several times while I was learning how to operate it, and it is so durable that you just need to replace the included paddles on it and it will fly as normal as a new machine. It comes with two rechargeable batteries that allow the drone to fly for about 10 minutes each, perfect for my needs. It's a fun drone for the money. If you are thinking of getting one, this is a good choice because it is more than just a toy I think.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
Rated 5 out of 5 stars
Getting into fpv
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great all in 1 solution for getting started with fpv. Takes flying a normal gps drone to another level. Thrill seekers will enjoy this. Full acro fpv drone with gps fail safe integrations. Note that props are in shot by default. Can be cropped in settings. 24fps coming soon per potato jet interview with dji on YouTube. Oh and yes you will crash. I’ve crashed 3-6 flights. Download the dji virtual simulator for practice with a game console controller first. I luckily only have crashed when flying low. No damage found.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Well worth it
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This drone is great. Ive bought a few cheaper camera drones and they weren't nearly as good. This is definitely worth it. Captures great footage and is very easy to use. It's stable in the wind. The cheaper drones will list in the wind. This drone stays steady and can go far. I'm happy with this drone. I wouldn't buy anything less than this. Ita the cheapest you're going to pay for a decent drone.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Exceptional Peace of Mind with Geek Squad Protecti
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently purchased a new drone, and being an enthusiastic aerial photographer, I wanted to ensure my investment would be well taken care of. That's when I decided to opt for Geek Squad Protection for my drone, and I must say, it has exceeded my expectations in every way possible!
Right from the start, the Geek Squad team demonstrated their commitment to customer satisfaction. The process of signing up for the protection plan was quick and hassle-free, with the representative taking the time to explain all the details and benefits of the program. It provided me with peace of mind knowing that my drone was in safe hands.
One of the standout features of the Geek Squad Protection program is the comprehensive coverage it offers. It goes far beyond just accidental damage protection, covering a wide range of issues such as mechanical breakdowns, power failures, and even loss due to theft. This level of coverage is truly unparalleled in the market, and it's reassuring to know that my investment is safeguarded against various unforeseen circumstances.
When I encountered an issue with my drone's camera, I contacted Geek Squad's customer support, and their responsiveness and expertise were remarkable. The representative I spoke with was knowledgeable, patient, and genuinely seemed invested in resolving my problem. They guided me through some troubleshooting steps, and when that didn't work, they promptly initiated a repair process without any additional charges.
Geek Squad's repair service deserves a special mention. Not only was my drone repaired swiftly, but the technicians also ensured that it was returned to me in pristine condition. The attention to detail and quality of the repair work were outstanding, leaving no trace of the previous issue. It was as good as having a brand new drone!
Moreover, the convenience offered by Geek Squad Protection is commendable. With their nationwide network of service centers, I didn't have to worry about finding a reputable repair shop nearby. Their streamlined process, from submitting a claim to tracking the repair progress, made the entire experience smooth and stress-free.
In conclusion, I cannot recommend Geek Squad Protection highly enough for anyone investing in a drone. The peace of mind it provides, coupled with its exceptional coverage, prompt customer support, and convenient repair service, makes it an absolute must-have. Thanks to Geek Squad, I can now focus on capturing breathtaking aerial photographs without worrying about the uncertainties that come with owning a drone.
This review is from 2-Year Accidental Geek Squad Protection