Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 2935 reviews
(2,935 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 4 out of 5 stars
Price seemed ok.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had to use the geek squad yet but hope all is well when I do! Price seemed ok.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
I do not like appointments but service was good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used the protection on my grandsons Switch lite. The turn around time was ok. I did not like having to get an appointment to bring it in. They need to have a walk in helpdesk without appointments,
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 4 out of 5 stars
Geek is good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for short term to help fix any problems that may arise from the device and good customer service.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ots great to know if something happen l can take it to them
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
would recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really useful and super helpful, would recommend, peace of mind if something happens to device
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Get protection its not the most durable device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works great just wish i could mount it to the t.v like the standard switch
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad - can't go wrong to have a piece of mind, even if it's only 2 years.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Not all the same
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up using this on my Nintendo Switch. It was buggy even after erasing and update, had joy con drift, battery quit working and had to stay plugged in. I figured they’d credit me like they normally do when using geek squad and a product clearly fails OR replace it which I was totally cool with. Would’ve been happy with a refurbished one even. But instead they sent it in? I thought it was fixed but it still has issues. Screen randomly flickers, I think they replaced the battery because it’s better, still stick drift. And now it sometimes doesn’t read games. Before I purchase geek squad again for an item I’ll be sure to figure out what the policy is using it on that item.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
cool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very helpful i would defintly recomend getting this if you need protection on your devices.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
A must
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad has always stood by the product that I was insuring. A must have for life’s oops
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
2 year warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always get the protection plan haha! Accidents happen. The kid broke his Switch. I was able to bring in get it replaced pretty easily. Little tip always make sure you take out the games and memory card
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never used it but it was nice knowing I had the protection if something broke.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Needed insurance for accidents
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Coverage seems like it will cover accidents per store team member
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Security why not right?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had to use it but always great to know its here if i need it
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.
Rated 4 out of 5 stars
Haven't used it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased after I bought the Nintendo switch. Hoping to never need to use it but with all electronics a little peace of mind never hurts.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Fast service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Felt more secure when i purchased the 2 year warranty for my switch .
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive feedback! We really appreciate it. I'm the same way and love buying protection for all my products. If you have any questions, please feel free to reach out by all means!
Rated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product seems to work fine so far as well as the price is ok, kids love it for gaming
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I bought it. Never had to use it so far. Very nice
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Have not had to use...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I normally don't buy these but with the switch I was unsure how fragile it is. Plus it's a hybrid console so I wanted it protected.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
A must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You always want to be worried Free. Get your warranty for your devices
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
