Customer Ratings & Reviews

Haven't had to use it yet thank God so rating it is on the company reputation

I don’t be use the service jet I will be happy to tell when I request service

i used my geek protection plan and my iteam was replaced with a new one.

I didn't need it to be honest, my wife was careful with her switch.

Always very friendly and reliable with information regarding any of my products

I bought a Nintendo Switch OLED(white) , so I thought it was smart to purchase the 2 year acidental geek squad protection plan. One joy con broke off from the unit, I took it in to Geek Squad. They sent it in for repair and determined the joy cons needed to be replaced. I get the joy cons in the mail and attach them back to the unit and then attempt to attach my shell case again for protection. Well, the case now doesnt fit on the joy cons. The joy cons I received are not by Nintendo, they are aftermarket, they will not attach at all. I go back in to Geek Squad and was told its nothing they can do, if they send them back in, they will send another pair of aftermarket joy cons. The 2 year protection cost $60, new Nintendo joy cons cost $80. So, I either pay $80 for new non- matching color pair of joy cons ao that I can attach my case or go witout a case with these oversized aftermarket white joycons. I couldve saved money and bought new joy cons, instead I purchased the warranty for a peace of mine, and I got everything, but that. $60 gone down the drain. SCAM.

Is a good purchase for electronics, geek squad always gave me a good service

Very knowledgeable group and easy to talk to when having any issues with my purchases.

Clutch, you never know when you actually need it. Most have

Well worth the cost. You would be saving yourself if i you it accident prone

Good to have. Better to have it and not need it than paying twice as much.

Was worth the purchase. Totally recommend to anyone .

Haven't had to use it yet. However, the coverage seems to be good.

Always buy warranty because you never know what’s going to happen.

This made a perfect christmas present for a Teenager.

The agent did an excellent job. Left my place clean. Thank you

It covers my items I purchased, for it is about to run out though and never used it.

Got the 2 year accidental protection on my Nintendo switch and glad I did.

Buying the 2 year geek squad warranty has saved me multiple times. I always get it.

Love how easy it is to have this plan with no worries