Customer Ratings & Reviews

Have not had to use, but I like the peace of mind.

A must have.. im always on the go and accidents do happen.. youre covered for two years.. I think its a great value!!

I always purchase geek squad they are super friendly reliable and quick when it comes to getting repairs taken care of and usually very little hassle

You never know when stiuff is gonna go wrong If I remember correctly it covers the dock the switch itself and and replacement of the controllers. All covered for replacement at least once. even on accidental drops and spills. so pretty darn good deal.

Love not having to fear breaking or messing up my product because I know geek squad will help!

Amazing really nice I love it its perfect great job

It's great that Best Buy offers a 2-Year Accidental Geek Squad Protection plan. We appreciate being able to have assurance that any problems we may have with the products we purchase from Best Buy will be resolved at no cost over the first two years.

I always get this protection plan on big purchases. It gives me such peace of mind knowing that something can be done if something happens to the product.

Excellent services by the Best Buy staff very dedicated

I had a crack on my Switch screen and the in store agents did not hesitate to help. They made the process so easy and even let me transfer all my stuff to the replacement device. Def worth every penny!

Good protection plan for your money, hope we don’t have to use it

Great customer service and care the level of product protection is great

Good luck I had them on my side love it great job love them

I always buy the protection plans thru Best Buy. Never had any issues returning and them replacing a item. I actual ran over my ear buds the they were replaced.

Always great to have a geek squad protection plan on anything that it’s offered for you never know when an accident can happen or when something just stops working recommended times a 1000

Luv this. It is good to have and good for all ages

Got the protection plan for my 4 year old kid because there unpredictable

I bought a nintendo Switch this year, and the sound went out on the device and a joycon started going out on it. Best buy replaced it for me in store with no hassels, Just gave me a new one in the box off the shelf. So worth it!

Very pleased with what the service has to offer for this product!

So far haven't had to use their service but have peace of mind knowing they will take care of us if need to. Any previous experience has been positive - very nice, knowledgeable and helpful.