Customer Ratings & Reviews

Son got his Nintendo switch. Controller was damaged about a month later. Took it to the store. Customer service employee switched it out for me. Easy and fast experience. Exactly what I expect from a good company. Thanks Best Buy.

Helpful only if you have protection. Got my replacement ordered quickly

So nice to have the added protection in items! We love that we know our items are covered by some sort of protection.

Easy to move around the App and I feel safe at the moment of the purchase

Got it for my switch, i had it on a switch in the past and used it and got a new switch and put it on again, great product for the switch since it can easily break being portable.

Very happy with the product and services provided, The extra investment is for peace of mind for the unforeseeable. Just like auto insurance, you never need it till you need it.

Used geek squad before and very good service. Would use them again

The Customer Service at Fenton/South County Missouri is excellent. The personnel that I have communicated with are very knowledgeable and have always assisted me with great attitude and respect.

I always get insurance with my items from Best Buy. Has always paid off and then worth it.

I have always trusted geek squad more than my local tech repair at any cost. They do offer yearly membership which is more convenient for multiple devices and do an amazing job results.

Bought these before the bluetooth update on the switch & needed corded headphones. Nice sound quality and have a mic for when I want to stream from my laptop.

I bought this protection for a gaming device and I highly recommend it. I already used it and they replaced one of my controllers. It was worth it and I recommend it.

With this added coverage you get piece of mind knowing it for have an issue it will get taken care of!

Absolutely a no brainer because how much these handheld systems cost!

This pays for itself. I have had so many things done and when I get a receipt saying paid it’s the best feeling.

[Employee of bestbuy] Geek squad protection plans are always really nice. Good value and good service.

Lots of relief and comfort by having geek squad protection. Would definitely recommend for your pricey electronics!

Have used Geek Squad for past purchases and it is an excellent service!

So far, I find it best buy has the best warranty from any other store in the markets

Having this backed up with my device, made me feel safe. If i had problems, i could take them back and get a replacement within moments. always get a warranty. you never know.