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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2955 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,955 reviews
  • Rated 5 out of 5 stars

    My services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best service here in Puerto Rico i really love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped figure what was wrong with my devices and made it easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will come in handy, you never know when something is going to happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality.. nice peace of mind to keep your electronics in good condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plan for tech, highly recommended to get for everything you’d buy at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad has the best customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and always communicate what they do to solve any problem thrown their way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two little kids that can destroy anything, so being able to have a guarantee that my item will be replaced if damaged is a must have!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protect

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Wow so good very much good they are so good and nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t beat the care plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll say this with a purchase of any electronics at Best Buy, always, always buy the Geek squad protection plan. I’ve used it for a TV, washer and dryer and a refrigerator and have saved hundreds of dollars!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OLED Switch is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device! My kid loves it although he didn’t even open it till we’ll after the holidays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy customer service is the best. They have helped me with products before and no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra worth getting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't needed to use the Geek Squad service, but it appears to be worth the money if we do end up needing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast install by geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my tv right were i wanted it quick and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used geek squad but doing the review to enter the giveaway lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to do exchanges when your item doesn’t work anymore. I love this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it for Nintendo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I can do is get their services. Geek squad is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great costumer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service ,and cover all kind of accidents like when my dog try to use mi Xbox controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly they are the best service out there for needs when in trouble

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents helped me connect my devices and did it in a short amount of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is well worth the money and I would buy it again.

    I would recommend this to a friend