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Customer reviews

Rating 4.8 out of 5 stars with 2928 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,928 reviews
  • Rated 5 out of 5 stars

    Protects the switch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan, it pays for itself...especially if you have rowdy teenagers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not had to use this service yet but glad that this an option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year geek plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good amount of time for insurance its only 100+ dollars which is good I recommend it better then 1year cause you never know so its good for back up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One thing that I love about Best Buy is that they stand behind their merchandise and if something is wrong, they will make it right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t beat the care plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll say this with a purchase of any electronics at Best Buy, always, always buy the Geek squad protection plan. I’ve used it for a TV, washer and dryer and a refrigerator and have saved hundreds of dollars!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad coverage is perfect. Gives me peace of mind if anything goes wrong then it'll be taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS REACHABLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there for you when you needed most!!! Very accessible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zelda Switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great device! Nintendo made a great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best .. there was hassel with fixing my sons switch...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty you can get would definitely recommend for any electronics purchase. You don’t even have to keep up with the warranty unlike other places they look it up for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always should buy protection for our device, it should be a best deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your going to buy any electronic over 50.00, make sure you buy the extrend warranty. Best buy's customer service is great and will not hassle you with returns if your product breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service center

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was nice and even helped later when I needed my equipment serviced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a must have for all your devices. Never leave the store without one. If you did, return and purchase one. You will be glad you did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Geek squad several times. worrh the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it for your purchase!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it yet, but i bought it for my switch, and its nice to know that if ANYTHING happens to it, that the Geek squad will fix or replace it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty is always great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad warranty is always great - Best Buy reps are always helpful and courteous when we require a repair or exchange - great value

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again.

  • Rated 5 out of 5 stars

    Nintendo switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the best technical support , the guys all the time give me a good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son broked the screen and they replace with the new laptop right away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have, never know when you will need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no problems with buying and using this protection plan. A must have if your kids or your past time entertainment gets into trouble. They will help you figure it out !

    I would recommend this to a friend