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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2956 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,956 reviews
  • Rated 5 out of 5 stars

    Great knowledge and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowledge and helps with all ailments and questions, comments, concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need to get this when I have something new because if I don't then I break things lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One thing that I love about Best Buy is that they stand behind their merchandise and if something is wrong, they will make it right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad that the geek squad gave this option to have a 2 year protection plan. Geek squad has helped many with tech isseues and problems .Thanks guys and girls. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it for your purchase!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it yet, but i bought it for my switch, and its nice to know that if ANYTHING happens to it, that the Geek squad will fix or replace it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better secure than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind i have ruff kids so if something happens i dont get mad im covered

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had an issue getting in contact with geek squad always helped the quickest and fastest way they could.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm extremely accident prone, so i knew i needed this and its worth the cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy o devotion get the protection plan. No issues with my system. But seeing how other brands NEW systems current having some. I feel safe knowing I have this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value and protection for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best warranty service. Definitely worth spending little extra for your product protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you have a kid worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have it and not to have it I guess. Especially if you have a five-year-old.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It Helps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to send in my switch to get fixed but when they couldn’t I was able to get it replaced and get another warranty for the new switch when my warranty was almost out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    got it if you got kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a must to buy the extra warranty if you got kids in your house. I usually buy extra warranty to protect accident that usually got from our kids with the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a must have for all your devices. Never leave the store without one. If you did, return and purchase one. You will be glad you did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value and quick response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my broken Nintendo Switch controller very quickly with no issues.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Jess. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always convinent and recommended! Never purchase without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I wont have to use the service for any of my devices, but Im happy to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING, Geek squad has yet to let me down after using there services/protection plan for over 10 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Supporting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any geek add on warranty is worth it for a product. Easy replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is Good protection plan i get Geek Squad on everything i buy at best buy

    I would recommend this to a friend