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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2956 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,956 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has always been good with me when my product messes up. They either replace it or I'll exchange it for something better. Just pay the price difference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and price. Easy to make a claim

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan to have. I really recommend to all Best Buy consumers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im sure there great. I jusy have not gad 2 use them yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this warranty before and they change my product with any complains

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection plan because you just never know what happens in life...customer service is great and easy to make a claim if necessary

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very strong case. really nice build material. holds all my gas snug and I even use it for other computer peripherals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for all Technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the geek squad service. There are no issues when you return the items and if you need assistance they have the experts assist you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids + electronics = >_<* This protection plan was for the Switch. It’s self explanatory and worth the price. Kids have butterfingers so worth the additional cost. You’ve been warned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that helped me was really nice when I took my switch in for a check up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    J

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say. Love it! Not much to say. Love it! Not much to say. Love it! Not much to say. Love it! Not much to say. Love it! Not much to say. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insurance policy for replacement is great as a customer it feels great when the support and the customer satisfaction is there to be able to replace my items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice product, I really recommend this, you never know when your device going thru be broken

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy’s protection program. I get it for everything I buy from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! it’s great to have even though we haven’t had to use it yet, luckily i. just a little precaution that is totally worth it in the long run!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't get replacement services on everything I buy but some items are worth it. Especially expensive and fragile ones.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Mike. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get my Geek Squad protection, is a must! Great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My recent contract expired. I was notified by email it was up for renewal. I called and signed up again because of the great live on line support and in store support I have had with all of my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Saves you money I feel is worth paying for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gosh dang how many geek squad purchases have I made

    I would recommend this to a friend