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Customer reviews

Rating 4.8 out of 5 stars with 2932 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 2,932 reviews
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service Very easy to talk to explain everything well in detail great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my stove quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my stove quickly,customers service excellent

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Mary. Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 4 out of 5 stars

    Nintendo Switch Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a person who is so clumsy and knowing that i have 2 years of Geek Squad protection services. It is a such a relief! I’m glad I decided to add to my purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Explained

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad fully explained to me my new device and it made navigating so much easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I alwats get insurance on any product i buy and best buy has the best insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MAKE SURE TO ALWAYS GET A PROTECTION PLAN BECAUSE YOU NEVER KNOW

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will advice people to take part in geek squad. Will save time and money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nintendo switch oled model W /white

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazing for kids and has all the features a kid needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives piece of mind in case it breaks. Well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed replaced installed my microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad protection plans. I get them with all my electronics/ appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my computer issues !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting this. It has saved me lots of $$ and the staff are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best product protection!!!! And friendly people to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been so helpful with any electronic service I’ve ever come in for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    piece of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this extended warranty because I have heard that switch owner's have had issues with pixels and other problems so wanted to be safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good warranty to have. It completely replaces the whole system. No questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good to have week squa because Who knows what will happen to your switch console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not use this service yet but when the times come Ibeleive will be very great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Accidental Geek Squad Protection could come in handy for preventative measures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan and service is by far the best at Best Buy. No problem getting help and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the biggest advantage of buying your electronics from BB. Stores are convenient and easy to use.

    I would recommend this to a friend