Customer Ratings & Reviews

They always do a great job. Went above and beyond to fix any issues.

Love the new switch 2, bluetooth compativle and way better graphics

I would definitely recommend the insurance. I am gladly that I purchase it.

Great customer service very helpfully and understanding

I love to add protection plans on my devices, Best Buy has an amazing program and helps me find the best way to save money later on

Hopefully it covers what the customer service says. Just waiting to see.

Covers the screen, and controllers. I found the price reasonable and the coverage time well worth the purchase.

love it I will never not have geek Squad when I buy items.

I rest easy with the purchase of a kids handheld. I haven't needed to use the service, but it's a huge relief to know that I have help if needed. I've utilized geek squad in the past, and will regularly utilize their service with Best Buy purchaces.

When I bought my Switch, I knew I had to add the protection plan. Although I haven’t had to use this particular plan, as the Switch has worked well over the past two years, I have had to collect on protection plans for other purchases and was able to do so without any problems.

Geek Squad Protection is the Jedi Council of gadget protection plans. If you want your devices to live long and prosper in the digital galaxy, this is the plan you're looking for. Trust me, you'll feel like the chosen one every time your gadgets are under Geek Squad's watchful eye

Worth the extra money! Main reason I bought from Best Buy!

Nice to feel good that I’d if something happens to the system

Needed a protection plan for my grandson’s new Switch and this fit the bill. Gave us peace of mind

Great price for protecting such an expensive product.

I typically don't buy extended warranties; however, I was glad I did this time, since my expensive TV failed within the Best Buy warranty period and it couldn't be repaired. Best Buy replaced the TV with a comparable model, also expensive. I purchased a protection plan for the new TV as well, because the previous plan really saved me quite a bit of money. The Geek squad delivered the TV and set it up with all by devices. They were very professional and walked me through all the features of the new TV.

There warranty is top noch never had a problem using it.

Guys dont take a chance and not buy the 2 year geek squad service pack. I made that fatal mistake awhile back with a computer monitor that i purchased elsewhere and had a lot of trouble to get a new monitor. I have learned my lesson you should learn from me and get the geek squad.

Great value! Protects my device for any damage etc.

Haven’t had to use the service yet but it’s nice comfort to have.