Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2949 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 2,949 reviews
  • Rated 5 out of 5 stars

    A good deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy to have this extra support! I feel extra secure that issues will be resolved when I need to use this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad will save you money!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad to the rescue!! If you’re perfect and don’t love your product don’t get this plan. BUT if you care about your product please buy this plan it’ll save you the heartache once your product is damaged and your at a loss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Option

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just in case we need it we bought this for my daughter’s switch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good services

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this guarantee once and it was easy to make my claim. They sent me the replacement of my controls. I only received them and sent the controls back. Everything from home. The insurance claims people were friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from Geek Squad!! I never buy a product from Best Buy without adding Geek Squad coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service it worth getting for any portable electronics. I have used geek squad 2 year protection several times over the years for different products and they've never let me down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suggest always purchasing a warranty on products that are used daily, we do this on our headphones because the usually don't last 2 years due to sound going out, or the mic coming apart. Best Buy is great at replacing them when we have the warranty. When the bead phones are replaced you do have to purchase another warranty. Best Buy warranty's are the best value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you don’t have it get it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using the services of the geek squad so this is a must have!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need need need it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the best thing Best Buy could ever have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game consuls

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service I will highly be buying something else here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nitendo switch purchases

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the extra warranty and it is definitely worth it when you have kids. No issues with purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great to have to piece of mind that if something was to happen to my item that I'm covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy experience purchacing at store or in the online app is actually pretty good and has work really well for me since 2020 thanks to see the offers in the app an while i am in the store checking podruct because the Qr code is easily to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Suppport at your fingertips

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad at your finger tips is like having your own Personal IT Department in your home. I am not familiar with all the appropriate wiring and devices that work best with each other but I do trust the GEEK SQUAD to put it all together with no problems. They are quick, efficient and professionals who know their business.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Best Buy Employee

    Rated 5 out of 5 stars

    Lakeworth autotechs

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whatever you need check out lakeworths autotechs. Super fun guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nintendo switch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love ❤️ my nintendo switch oled. No damage brand new works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a problem with our charging port on our switch and the young gentleman that was at the counter went completely above and beyond to get to the root of the problem. Found out it was an easy fix and made it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO glad I got this for my son's device! It was all good until it stopped working and now I can get a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my Security blanket

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this, but I rest easy knowing it is always there if I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sceptical at first but ik glad I bout it because it saved me wheo broke screen on my switch

    I would recommend this to a friend