Customer Ratings & Reviews

haven't needed to use the geek squad yet but so far so good.

I always opt for geek squad service if the item I purchase is over 200 bucks. If you don’t, you better think long and hard about if u wanna drop another 200 when you drop your device or just pay the geek squad 20-50 at time of purchase.

I have not yet used it, but we always have to secure the games for the little ones in the house.

Since I’m unfortunately prone to accidents, this is a must have. For example, I somehow accidentally deleted the software on a MacBook that needed to be reinstalled for $100, which I wouldn’t have had to do if I had geek squad coverage….better than dropping laptop and having it shatter to smithereens at least

Love get squad service. Glad I got it because controller is already broken

I always purchase an extended warranty especially when the item I purchase is a bit or very expensive. It’s great to have that reassurance. Had to use my extended warranty once and it was easy. Also, an extended warranty can be transferred to a new owner if you sell it within it’s time frame.

On a $300 hard to find console like the switch that is portable, this is a no-brainer. A few people online have had various issues with the switch, and with Nintendo officially stating that they have not verified any issues so far, a little peace of mind is better than blind trust. Many day one consoles have had issues. Just look at the PS3 original and Xbox 360 red ring problem and decide for yourself.

Very kind agents who give a good service and explain everything about the purchase

I have always and will always continue to buy best buy, warrantee as is one of the best ones out there. Specially when buying electronics because you never know when they will break down.

I really recommend it. You'll be fine is something happen to your product.

I haven’t had to use it yet but because electronics have their issues out of the blue I am glad I purchased it knowing things will be covered and I will be stress free.

I bought the Switch console from Best Buy because of this Geek Squad Protection. Other stores had the console for sale as well but their protection plan did not include accidental. Being that the Switch is portable, it is more likely to be damaged by accident. I paid about $15 more for the accidental plan than the plans offered elsewhere but I think that is well worth it for the peace of mind.

Lafayette Best Buy has always been great to deal with

I will never buy any products unless I get the Geek Squad protection. The times that I have used it I have never had an issue and they always deliver. This is why I only buy my electronics at Best Buy. Their TV installation services is also cutting edge. No one does it better then them!

I like this type a insurance it’s good to have just in case if you’re needing

Bought it to make sure if anything happened, i was covered. Never had any problems before.

Great got the game to me no problems! Didn’t even have to wait long at all!

Geek squad was so patient with me and my device. They worked out the issue in a timely manner. Even when I had to comeback a few times they treated me like family. I never left without a resolve.

Best thing you can do when buying a console or electronic equipment is getting this protection. Had problems with the controller of a new console and they sent me new ones right away. Gives you peace of mind when you spend on this items and stuff like this happens. The process was fast and easy.

Always purchase the week squad protection for any electronics over $100. The service basically pays for itself, if used.