Customer Ratings & Reviews

Hopefully I won't need to use it for the Switch, but it's been helpful with other products I've bought before.

The Geek Squad evaluated the old game and determined that it could not be repaired. Under the warranty we were able to get a new game.

I have not had to use the protection plan, but it gives me a great peace of mind when my 6 year old travels with his Nintendo Switch. I am not worried about him damaging it because I know it is covered. Thanks Best Buy!

The warranty plan replaced my grandson's Nintendo Switch. He dropped it and the screen was damaged. Took the switch to the Geek Squad and received a voucher for a brand new Switch in the box. Needless to say I bought another protection plan just in case.

Geek Squad Service has an amazing customer service

For purchases over $100 I always buy the protection plan. I've only had a couple of claims and it has always been handled without a hassle.

Thank you for always helping me and family. I really appreciate all of you.

Insurance for your tech is a mist purchase from Best Buy’s. You can just take your device to one of their store if you having issues and they will start working on it.

Our accidental coverage was a lifesaver when our teenager spilled cup of noodles all over our new switch. Thank you!

Always purchase the protection plan at Best buy, they have usually replaced, repaired anything that I have a protection plan on. Great value when needed and used. Would by on things like gaming systems, laptops or computers.

if its available, 100% worth the money! This was my first geek squad interaction and i'll always go back!

Great purchase if you plan on using your product for more than 2 years Get a new replacement for 10% of the cost of the orignal _ or Face value towards like Item.

Love the peace of mind the two-year accidental protection provides. The gift was for a household of three children so accidents are bound to occur. Luckily haven’t had to utilize this protection plan yet but very happy to have it as insurance.

One of the best warranties, had it on an ac and they replaced it with a brand new one when it had problems, no questions asked

I rated this coverage 5 stars, just for the coverage description. I haven’t had to use it & certainly hope I don’t have to! Purchased for the Nintendo Switch I recently purchased, better to be safe than sorry...especially in 2020!!!

Switch Lite had a charging problem. The repair process was as easy as making an appointment, dropping it off, and then watching the repair process with tracking online. They couldn't fix it and sent me a new Switch Lite!

A must have! You should ensure everything you buy if you can. you never know if somethings gonna happen to it or not.

My New Nintendo Switch with dock works 100%. My overall experience with Best Buy was amazing. The system delivery system works well

helped with computer questions. they always have a lot of knowledge and are very good explaining things.

Was always helpful to fix most things with the item that is broken.