Customer Ratings & Reviews

Would highly recommend if you travel a lot or think you might damage it when playing with it, I fortunately didn’t need to utilize it.

I don’t know what I wouldn’t done if I didn’t have the geek squad on my side

Always great to have my products protected by Geek Squad. Never know when u need the help.

My son loved his switch. Definitely recommend it as well as Best Buy. The customer service is great!

I'm not one to normally invest in the added protection, but with best buys version...its worth it! No hassling with sending things off, no receipts to send in. Just take it to bestbuy they check it out and make an instant decision. It's well worth the money!

I always get the extended warranty for items like these, seem to use it and get the money back or new item without paying full price, no brainer.

Gamers both on the go or at home gaming need assistance and assurance that their quality Best Buy gaming device can be tended to when necessary, Geek Squad protect provides these and more! HIGHLY recommended!

I purchased this due to buying my wife a Nintendo Switch & I don’t her to worry about it not working anymore. Having the warranty let’s her know it’s all right. Plus I can go straight to Best Buy & they take care of it

Glad I got the warranty. The remote on the Nintendo switch stopped working. Brought it back and they gave me a brand new switch. No questions asked and at no additional cost.

The Geek Squad 2-year accidental protection is well worth its cost. I bought a new laptop computer, and the Geek Squad transferred the information from the old to the new computer, saving a lot of work.

I have gotten a geek squad protection plan before and they haven’t failed me yet! This was just for the Nintendo switch. Still in good condition.

I always insure my electronic products. You can never be too sure. Anything can happen, especially with children; therefore, it is critical that parents should obtain insurance.

BEST PURCHASE, I don’t have to worry if something is not working, they will fix it!

Make sure you always get protection on your purchases over$200 it's definitely worth it it's an investment electronics are not always guarantee

Geek Squad is awesome. Always supportive and there. Thank yoj

Great company work hard to make customers happy I love work with this company

I had to have a game console that couldn't be repaired replaced. The geek squad crew in Hickory, NC made this a very seamless and non painful process. They were also very quick and helpful! Thank you again!

They always take care of the items I return when they aren’t working & they do it fast great experience.

Glad to have it hope i wont need to use it. If i do need it one day, i feel confident that they will take csre of the problem

Like always a good product especially if it's being purchased with a product that can break easily withing the time it will be used. Especially printers from HP which usually have ink carriage jams every year or so!