Customer Ratings & Reviews

Product was ready when I arrived, and check out was a smooth process

Have not yet had to use it but highly recommend i have little ones so its a must

I got the two-year plan works really well when things don’t work and break

Always good to have coverage on all your purchases. I renew everytime it's due.

Customer service was top-notch. Employees were extremely customer friendly.

A two year accident protection. There isn't much to write about it, other than whenever ( hopefully never) something happens, that the protection will be fulfilled with ease

Are the best and help with anything and everything I need!

Best buy is great with the protective plans that are in place.

I love geek squad protection. Very well worth the money.

Protect your investments it’s worth the peace of mind !

I’m Best Buy offers a protection plan but I wish it covered 3 years (which is available online from Amazon). The Amazon price for the Nintendo bundle and their 3 year protection plan were both cheaper! But I prefer purchasing electronics from a local (brick and mortar) store where I can easily go for repairs-it’s much more convenient.

Always good to have for those unsure future on expensive electronics.

This is very good deal big discount price. Sound good

I just made appointment I would like to replace my son Nintendo, he just mess up something, idk what’s going on! I hope they are service is pretty good !

The agent diagnosed my CarPlay connectivity issue as a faulty cable. He listened to me and we went through the connection process sitting in my car. The problem was a broken wire in the cable. He helped me find the correct cable and sat with me while I connected. Great Job!

It is a convinient warranty to have specially if your purchasing a game console for your kids. Added peace of mind when accident happens.

Debating on spending money on something you probably won't need? Yes your toaster will probably outlast the warranty by a decade but if theres a power surge due to a storm or maybe even an unforeseen alien invasion theres still the slightest chance it may break down so at least you'll have the peace of mind knowing that your covered for any unforeseen malfunctions and if it says ADH it even covers accidental . I assure you we sometimes feel like the grim reaper when we are unable to help our customers so remember this. Unless your a total tech member you only have 15 day to return it .I promise it is really not a scam it was actually designed to keep you off the hamster wheel of dealing with manufacturers and hey, just so you won't be left with a feeling of regret for spending money on something you think is unnecessary it is even transferable so if you want to resell your product your increasing the value because we can transfer it to the new owner for the balance of the warranty life. Go ahead splurge on this warranty and live on the edge . I am an employee Im also a customer we still have the same terms and conditions as you do .

Dont sleep on this. I put this on everything that i can.

Geek Squad at the Conroe location are wonderful!! They are very professional and always a wonderful help. They don’t expect you to know technology.

I haven't used this, but if i do need it, I'm sure this will come on handy!!