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Customer reviews

Rating 4.8 out of 5 stars with 2959 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,959 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always responsive and guaranteed replacement immediately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is helpful and I am always grateful for their support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy warranty has never been a bad idea, Things happen everyone has a bad day and if an electric brakes it’s never a fun day, having this warranty helps me worry a little less knowing that if something happens I can get it fixed no matter what

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice piece of mind knowing if anything happens they are going to replace the TV they installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent wouldn’t not buy without the protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered Care

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope to never use but in using in past. I know I am covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not even worried if I break it. It will be replaced as long as I still have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Important add on to buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gift for yourself or others to accompany any new product/console that you buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nintendo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just made appointment I would like to replace my son Nintendo, he just mess up something, idk what’s going on! I hope they are service is pretty good !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad will fix it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad is the best!!! They will have your devices back up and running in no time at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used BestBuy's service before and didn't have an issue replacing my damaged item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A no brainer if you have kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy charges nearly the same as Gamestop for a protection plan. The big difference is that Best Buy is selling an accident protection plan, while nearly everyone else is selling an extended warranty. An accident protection plan covers mishaps, where an extended warranty covers issues with workmanship that you somehow didn't notice during the manufacturer warranty period. I have kids, so I know which of those two is most likely to be an issue. Even if something did go unnoticed, it would be easy for an extended warranty to blame it on the scuff marks I sure these portable systems are going to receive in my kids hands. After all, even though my kids have miraculously not dropped theirs yet, I see adults drop and break cell phones all the time. If you're buying electronics for kids to use, this is your best bet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always professional as usaul!! Will always use them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a convinient warranty to have specially if your purchasing a game console for your kids. Added peace of mind when accident happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t taken my product to the Geek Squad yet, but past products and always great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad at the Conroe location are wonderful!! They are very professional and always a wonderful help. They don’t expect you to know technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t get any product more than 300 without this warranty. Very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best coverage you can have, and the best peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty ever........ . ...................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being a Best Buy customer can’t wait to continue buying other things.

    I would recommend this to a friend