Customer Ratings & Reviews

never purchase anything without a warranty no hassles easy to return if a problem arises

I’m Best Buy offers a protection plan but I wish it covered 3 years (which is available online from Amazon). The Amazon price for the Nintendo bundle and their 3 year protection plan were both cheaper! But I prefer purchasing electronics from a local (brick and mortar) store where I can easily go for repairs-it’s much more convenient.

Haven't had a need to use the extra service yet. But it is good to have peace of mind because the game console is used by kids who may not be very careful with it.

These guys are the best ,they give honest advice and recommendation.

Yo need to protect your system for accidents and for that you need to buy this

This game was a gift to my son for his birthday and the protection plan was a great addition to make sure he can enjoy it for years to come!!

The Geek Squad is the best! I had a wine cooler that kept sounding the alarm as if the door was opened. I called the Squad a couple of times to repair the item and it worked for a few months. After owning the item for over 2-years with a 3-year warranty, we encountered the same problem, so the Geek Squad informed me to return the item to the nearest store and they refunded my money in full. We purchased a new wine cooler but a different brand. Thanks!

Really fun to play with the family, we’ve played a ton of classics and just a lot of Mario kart. The display has more color than the older Nintendo switch and feels a lot smoother in terms of frame rate. With that being said 10/10 I absolutely recommend this for anyone wanting a different experience to spend with family

If you have kids, I definitely recommend the warranty. While I was checking out, I was hesitant, but the person behind the checkout informed me that it covers controllers too and we have already had a few occasions where controllers have gone flying while we have been playing games on the Switch.

Switch 2 messed up and was able to get it replaced very quickly

Geek squad protection is great to have. Especially if something goes wrong

[Employee of bestbuy] I love to add protection plans on my devices, Best Buy has an amazing program and helps me find the best way to save money later on

I always add geek squad serivice to all my product they are super helpful and friend and time I’ve ever needed assistance

Mainly purchased for peace of mind. Good coverage.

I haven't used this, but if i do need it, I'm sure this will come on handy!!

Most things are better with protection. Give yourself the peace of mind

I would always recommend getting the protection for any gaming system and not just the switch 2

I always buy geek squad protection!!! My son is rough with electronics and it has saved me tons of money!!! Definitely worth the cost and better protection than any other company!

Really like the Zelda edition. Controllers have designs on it. If you’re a fan this is a must have!

Excelente service! I’m so glad I decided to purchase this insurance for my son’s Nintendo switch! Unfortunately my son used a different charger instead of the original one. Well the system got damaged but Geek Squad took care of it!