Customer Ratings & Reviews

Geek squad to the rescue!! If you’re perfect and don’t love your product don’t get this plan. BUT if you care about your product please buy this plan it’ll save you the heartache once your product is damaged and your at a loss.

Absolutely love the extra warranty and it is definitely worth it when you have kids. No issues with purchasing.

It is great to have to piece of mind that if something was to happen to my item that I'm covered!

I had this guarantee once and it was easy to make my claim. They sent me the replacement of my controls. I only received them and sent the controls back. Everything from home. The insurance claims people were friendly.

This service it worth getting for any portable electronics. I have used geek squad 2 year protection several times over the years for different products and they've never let me down.

Whatever you need check out lakeworths autotechs. Super fun guys

We've had the misfortune/good fortune of having to use our Geek Squad replacement policy for a refrigerator and coffee maker. In both cases, we had to get the full purchase price of our original appliance applied toward a replacement. The process was completely pain-free, and I now buy this policy with any kind of major purchase for the peace of mind.

I love ❤️ my nintendo switch oled. No damage brand new works great

I have not yet used it, but we always have to secure the games for the little ones in the house.

I brought this item from Best buy and it was a great buy

Haven’t had to use this, but I rest easy knowing it is always there if I do.

I suggest always purchasing a warranty on products that are used daily, we do this on our headphones because the usually don't last 2 years due to sound going out, or the mic coming apart. Best Buy is great at replacing them when we have the warranty. When the bead phones are replaced you do have to purchase another warranty. Best Buy warranty's are the best value for the money.

SO glad I got this for my son's device! It was all good until it stopped working and now I can get a new one.

I love it because my son is very clumsy so it really comes through just in case !

I was sceptical at first but ik glad I bout it because it saved me wheo broke screen on my switch

The best buy experience purchacing at store or in the online app is actually pretty good and has work really well for me since 2020 thanks to see the offers in the app an while i am in the store checking podruct because the Qr code is easily to use.

Always love the geek squad service. Well worth the money especially when giving gifts to kids.

We had a problem with our charging port on our switch and the young gentleman that was at the counter went completely above and beyond to get to the root of the problem. Found out it was an easy fix and made it right.

Having the Geek Squad at your finger tips is like having your own Personal IT Department in your home. I am not familiar with all the appropriate wiring and devices that work best with each other but I do trust the GEEK SQUAD to put it all together with no problems. They are quick, efficient and professionals who know their business.

I love geek squad if your phone's broke they'll fix it, that's electronics broke they know how to fix it, if it's running slow they know how to fix it , if it's running wonky they know how to fix it.