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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2945 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 2,945 reviews
  • Rated 4 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was friendly and helpful. We don't purchase anything electronic unless its from best buy because of how they run this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was really helpful in solving my problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you should just spend the money and get it. It is worth it just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great assurance for an expensive product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better spend a little more to save more in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was excellent I absolutely loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, very attentive and helpful with products. Always willing to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still havent called for any service issue.........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NEVER WILL I EVER PURCHASE AN ELECTRONIC WITHOUT GEEK SQUAD PROTECTION

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan especially if you know your kids might break it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend getting this for the protection of your device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Walked in, explained the problem and worked it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Explained how to set my purchase up easily with no hassle

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Delivery well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team of individuals did a very good job during delivery was very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why wouldn’t you like to protect your investment pay a little now or a lot later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best warranty you can buy if it breaks they will either repair or replace #1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed for thr ninendo switch in case something happens to thr device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's 2 years of peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have brought protection plans for my consoles before. In the cases where my consoles have been in need of replacement, Best Buy has been very helpful and has provided awesome support.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used this service for other devices and I’m very happy with my service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have when purchasing any electronics

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always had issues with my switch controllers kept breaking all year long and they said they fixed it but then it broke again within a few months. Idk I wasn’t hard on them. I played once or twice a month. I think it’s just cheaply made.also they said they fixed the problem many times but finally just gave me a new one. New one hasn’t broken down a whole year.

    No, I would not recommend this to a friend