Customer Ratings & Reviews

Geek Squad has been the only Tech service I will use. Been using them for the past 12 years. I went through a number of other companies with poor results.

I thankfully have not had the use the warranty, I love having the piece of mind that something will get taken care of if any malifuntiona took place

The warranty is absolutely guaranteed! Whenever I have a problem with any item that I purchased, the agents fix it or replace it completely new. The provide absolute care and great service. The warranty of Geek Squad is a must need.

haven't needed to use the geek squad yet but so far so good.

This was the last time I was in a mood for the first two weeks ago and was really excited about the job offer for a new perspective and was wondering what the would like for the first place in a mood that is in a bit more fun and is not charging you a little bit of the

I think this is a good subscription to have and that’s why I get it because malfunctions with appliances does happens sometimes and I just want to be prepared for that moment and so with this subscription they’ll replace your damaged appliance

Did not have to use the geek squad service, but well worth the money in case of accidental damage or issues. I have talked to them in the past with other product and they are very knowledgeable and friendly.

worth it to have this protection. You never know what can go wrong with your electronic purchases so this will give you ease knowing that there are train professionals that will help you with whatever you might need.

Having the 2 year warranty is wonderful, especially with little kids. Thank you Best Buy!

I bought this protection plan from best buy and it is worth it. Geek Squad made sure that I knew how to contact them and gave me all the information I needed In case my switch was damaged.

I purchased this accidental Geek Squad protection plan simply because I have purchased Geek Squad protection plan for my computers and I am very much satisfied with the service they offer. Also with this item being a hand held item I felt like at any time and circumstance he could possibly drop or crack it. Hopefully this will secure his game.

The insurance is perfect to have Joseph. Something happens to your electronics. It's great

Love get squad service. Glad I got it because controller is already broken

Geek squad makes me feel so safe when i buy things from Best Buy, lets me be confident in taking my things without having to be overprotective because i know they have my back. GREAT SERVICE 10/10 RECOMMEND!!!!

Lafayette Best Buy has always been great to deal with

Peace of mind at a good price! I have not had to use this as the product has been fine. Hopefully I won’t, but goo to know it’s there if I do.

I really recommend it. You'll be fine is something happen to your product.

Very kind agents who give a good service and explain everything about the purchase

I haven't had to use this yet, but when i purchased my switch i was able to see them in action at the store. They all looked very professional and well-mannered. They took time to explain things to thier customers.

My Nintendo Switch was broke. It made a geek squad appointment, walked in, gave the man my switch. He determined it was broken and I got a new one. The protection plan I had purchased covered the cost with one caveat. It was about one year and a week when I brought my broken switch in. I had purchased a two year plan. They had to cancel the rest of my two year plan (almost a year left) and charged me full price for a new two year plan. Now I paid for it because the switch seems like a device that breaks a lot - I barely played with this one and it got stuck in an endless boot loop - but now I've paid twice for a two year plan and am only covered for 3 years. I should have gotten four years or a partial rebate on the first two year plan I purchased. It said two year repair plan - not one time coverage plan. Other than the ridiculousness of the charging and/or not refunding the partial unused portion of the plan - the execution of the plan was great. Though the geek squad rep did tell me that I need to take the switch out of the dock every once in a while so it doesn't over charge - which also seems ridiculous as the device is meant to be docked as well as played with without the dock and I only used the dock it came with.