Customer Ratings & Reviews

I like this type a insurance it’s good to have just in case if you’re needing

I did purchase this for my sons' Nintendo Switch in hopes that it would cover any damage that may happen with it but so far, we haven't needed to use it. However, it's good that it's here if we need it.

We haven't needed to reach out to the Geek Squad yet, but it is a great feeling to know that we can if worse comes to worse and we can't figure something out on our own.

Great got the game to me no problems! Didn’t even have to wait long at all!

So I don't typically Buy protection plans for most things but in some cases it's good to have because if something goes wrong for example with your laptop and it's even a day or two out of its warranty or screw than you have to end up getting another one unless you know someone that can fix it for you. For the price this is worth getting especially if you're spending over three or four hundred dollars on your laptop.

Glad they offer insurance coverages for the items!

Bought it to make sure if anything happened, i was covered. Never had any problems before.

I have yet to utilize my 2-year Accidental Geek Squad Protection Plan, but it does give me peace of mind knowing that the "Geek Squad" will be there if and when I ever need them. I also had to write a review before my 25 point incentive expired so...

Love it! Brings back memories from childhood. Awesome!

I bought this and hope i never have to use it. But i have peace of mind knowing that if anything goes wrong, i can just go to my local Best Buy and dont have to deal with the manufacturer which often results in lengthy delay and repair turnaround.

Since I’m unfortunately prone to accidents, this is a must have. For example, I somehow accidentally deleted the software on a MacBook that needed to be reinstalled for $100, which I wouldn’t have had to do if I had geek squad coverage….better than dropping laptop and having it shatter to smithereens at least

You should never buy anything without that protection plan!

Protection for electronics is a must if you have kids who don’t understand electronics and water don’t mix, and if you have others you dont know if they are clumsy or not.

Best money ever spent. Full protection on my electronics and fast easy replacement and repair. If you buy something from Best Buy, ALWAYS get the geek squad protection. They will take such good care of you and do everything they can to make sure you are more than satisfied with your service. Just can’t say enough things about how wonderful this service is!!!

I have always purchased my electronics from Best Buy because of their great warranty and the geek squad. I believe the rules have changed. Before, if it were under warranty, it was under warranty 2 years. Now if you use it once, that cancels the warranty. My son needed the charging port replaced 2 weeks after he got his Switch and they replaced the part but now I still have almost 2 years and ZERO protection. I even asked to purchase another warranty and they declined. The other side of that is both times I went to geek squad, I had an appointment with a confirmation number and both times the representatives were rude and short. Neither wanted the confirmation number and both handled my product very carelessly. They did have it back within 2 weeks. Best Buy used to be my only choice, just because of their customer service and warranty, but that has changed.

Buying anything expensive? The Protection Plan, if available, is imperative to buy! Peace of mind in case your expensive stuff takes a turn for the worse. Friend had a free upgrade when his TV went out because they have to give you comparable quality if the exact model is no longer available (assuming repair is not an option, most of the time it isn't)! I bought a plan for my latest Nintendo Switch purchase! So worth it, just in case...

Great peace of mind for accidental damage coverage.

They were very helpful with my Nintendo switch. My nephew was very happy

I bought the two year geak squad protection because just like cell phones it can be easy to drop it and you're kind of screwed. Since I know I am going to use it more as a portable I knew it was smart for me to get the protection and they told me it would cover everything including accidental drops or it getting wet, etc. I would recommend getting it if you are going to use it like I probably will be most pf the time.

I paid for it twice never had to use it but it is here if I need it.