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Customer reviews

Rating 4.8 out of 5 stars with 2940 reviews

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 2,940 reviews
  • Rated 5 out of 5 stars

    Geek squad fixed my device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is good if you accidentally drop of damage one of your devices. My switch stopped working and I got a exchange for a new one. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection services are a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need protection on any electronic device. Of they can’t fix it, they will replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent insurance policy for the price! It’s nice to have an extra security plan knowing if anything happens I am covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be safe and get Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely get the coverage it’s worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful knowing that you have support available if you need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save money and get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy to have chosen the geek squad it has been a money saver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very handy and more comprehensive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Switch console from Best Buy because of this Geek Squad Protection. Other stores had the console for sale as well but their protection plan did not include accidental. Being that the Switch is portable, it is more likely to be damaged by accident. I paid about $15 more for the accidental plan than the plans offered elsewhere but I think that is well worth it for the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad and electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always great costumer service always have the answer to my problems to my electronics will highly recommend to purchase a warranty for any of your items won’t be disappointed ⭐️⭐️⭐️⭐️⭐️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad wins

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better safe than sorry dont risk passing on the coverage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Please get this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing you can do when buying a console or electronic equipment is getting this protection. Had problems with the controller of a new console and they sent me new ones right away. Gives you peace of mind when you spend on this items and stuff like this happens. The process was fast and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Security for Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had a problem, but it’s nice to have the protection, just in case one comes up. I have used the question part when I couldn’t figure something out on my new device and they were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had the chance to actually use it on my most recent purchase, but the Geek Squad workers have been helpful in my prior purchases where I got the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is warrantys worth it?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good service no questions asked for the most part

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy that I purchased this accident price purchase replacement program. I did use my plan to repair my surface pro Microsoft and get a full replacement on my Samsung wireless headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a geek squad protection plan for my new switch so now im not afraid of what i will do if it breaks. I feel a lot better knowing they will help fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long live Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a person who is interested in the latest of Technology it is important having not only support for the latest devices but also having the Peace of Mind of protection in case anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease and convenience of this plan. Used it and love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two years of protection. I don’t think that I’d break my switch. But if it happens on accident then I don’t have to worry about replacing it if it’s minor. I can just turn it in for repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to help me with my questions and i was satisfied with the outcome of the response

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nintendo Switch 2 year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opted for this additional protection plan for daughters new switch. Affordable protection plan in case daughter drops it or other accident occurs.

    I would recommend this to a friend