Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2940 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,940 reviews
  • Rated 5 out of 5 stars

    PC service problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ask for recommendations. They give out good, in-house and out of purchase Replacements or upgrades.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use it yet but glad to know they are around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live by this protection plan!! If you have children, please by the protection plan. The games will break and the manufacturer will not cover it. The games cost too much not to ensure. I’d rather pay a small deductible than the entire price to replace a game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow great service Worth the money Such great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The MAIN reason Best Buy is the BEST

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All electronics in our house is purchased through Best Buy for this reason, hands down. I appreciate the comfort of knowing a company stands by the products in their store enough to give you a warranty that works for you. Not all warranties are equal. I don’t have to ship anything or have the hassle of paying for service and being reimbursed. Thank you BEST BUY!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was the first one in line to get my switch at Best Buy for midnight launch. I couldn't believe what luck I got a defective unit! I usually don't get warranties but I just got my switch exchanged and I bought it without a second thought. Plus the kids use it too so you know how that story goes. Get the warranty on this one. The price is right and it covers everything!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never cry over a broken console again!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my kids broke our last console, I was so happy I was offered this coverage package this time. I sure wish I had previously had it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing ever! Haven’t had to use it yet, but when I broke my laptop screen I was very happy I had geek squad protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy repair my kids switch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service perfect thing for buying electronics for kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always be prepared

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a fussy guy, so I go through products faster than most people, especially when it comes to games. I've had nothing but good and cooperative service from these protection plans. If you need a replacement part, you'll get one, even if they don't have it on hand. Just find it online, you'll be reimbursed within a couple of weeks. It's best to be prepared. Stuff breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a MUST!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insurance policy is awesome! I’ve never had any complicated issues with it! It’s so easy to summit a claim and everybody I have ever had help me with one has been extremely helpful and easy going! I buy all my electronics from Best Buy because of the insurance they offer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far haven’t used this but I know it’s one of the best. Compared to target when you need the Allstate insurance is okay but lots of work of filling claims and mailing items. With Best Buy I can just take it to a store nearby.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Warranty you just should let customers know what they need to save for warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loving every minute of it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return my Samsung headphones because they were not working for the left side and I was able to replace them with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the agency and customer s Support provided. Easy to access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was taught to always invest and purchase extended warranty products that offered them. I have had to utilize them in the past and the service was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully I made a good purchase peace of mind is

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use the geek squad protection yet but I’m glad I purchased it just for the peace of mind if anything happens I hope that it really will be helpful if Something Happens but we shall see

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Warranty is very good. As much as my Switch is I want to make sure if it gets broken I want to make sure it will get fixed or replaced quickly. This is what this Geek Squad Warranty does!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Won't be without my Geek Squad Protection!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won't be without my Geek Squad protection! I know they are always just a phone call away from helping me! If I have something come up, they're always there to help! Whether it's for my computer, tv or gaming system, I know I'll get the best help! Plus, having the extended warranty gives me peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and recommendations, 100% effective

    I would recommend this to a friend