Customer Ratings & Reviews

Read the terms and conditions! This will save you a lot of time and trouble before you bring your defective items to Best Buy and then be turned away and asked to contact the manufacturer because the Geek Squad Protection Plan takes effect after the manufacturer’s warranty.

So far I haven't had to use this yet, at least I can have a good peace of mind knowing I have the extra coverage.

Geek Squad was very helpful in fixing and replacing parts for my Nintendo Switch when the joy cons were broken. I was not charged for any repairs, it was fully covered by the insurance.

I don't buy electronics without this support any longer. I've had a couple issues over the years with certain brands and having Geek Squad cover me makes the purchases worth it. I am extremely careful with expensive electronics so when I say I still buy this plan, it's a good deal.

Have a issue give them a call. Want to walk around aimlessly go for it just dont be alarmed when someone comes helps you figure out what youre looking for leading you with a smile and a lighter wallet

geek squad coverage is great at our location in Aberdeen NC, they go out of their way to help make sure you are taken care of

Amazing that they will fix your device or whatever it is you purchased even for just normal wear and tear purposes!!

The Geek Squad is an amazing group of highly skilled cumputer wizards. My technology is in safe hands with my Geek Squad warranty.

Geek squad is very helpful. Recommend adding coverage on every item you purchase. They’re very knowledgeable and available when called or needed.

Kids have accidents. Items are valued. So, offering protection is important to ensure the lifespan of the cherished product. All of this was taken into account when deciding between the Lite model or regular one. My daughter is happy!

Having an item protected is very important. It saves money in the long run

The quest broke down internally and i was able to take it back to best buy and hand it over they looked it over and handed me new one

I've always been a firm supporter of their protection plan, even though over the years the levels of efficiency and customer satisfaction have waver. When the protection plan is on it's on and when it's not it's not

This is a great addition for anything for kids. I have had to use this in the past and bestbuy was awesome.

The geek squad is always knowledgeable and helpful anytime that I’ve contacted them. Professional and will keep purchasing from Best Buy.

Best purchase ever. While traveling there was damage to my device and geek squad was wonderful. I’m not used to such wonderful service and ease of repairs

This is a life saver to a must have on purchasing item online. It is safe and less stress to have and re assurances in mind. Having this is important to have at all time just Incase. Accidents do happen a lot and we want to be guaranteed we have something to fall onto.

I love this service. It is the best. Pick one up if you can!

It is wonderful to have the Geek Squad in your corner. This will help you technical support and to get it started. It's always good to have backup and insurance just in case something happen.

The visuals are great. I haven't had issues with overheating whether it be in the dock or out of it. I'm very happy to have upgraded from the Nintendo Switch Lite.