Customer Ratings & Reviews

The agents helped me with my order & insuring it great service

Nothing better than to secure a new system you never know what happens drop cracked screen right email function either cough up another 300 for a new one or use your insurance that you buy from geek squad and get a repaired annoyed your cost a no-brainer

if its available, 100% worth the money! This was my first geek squad interaction and i'll always go back!

The minute COVID hit and we were required to stay home we had two computers have problems and of course no where to go for repair. Yet, we were able to get the Geek squad on line and they were able to fix one of the issues via the internet. It was wonderful!

Haven't used it yet (and hopefully won't), but for everything the protection covers over a 2-year period, it felt like a really good deal—especially since it covers the Nintendo Switch, which would be hard to replace otherwise if something happened.

The Geek Squad evaluated the old game and determined that it could not be repaired. Under the warranty we were able to get a new game.

Worth the money , Spending allot can be difficult but this is worth the money!

Our accidental coverage was a lifesaver when our teenager spilled cup of noodles all over our new switch. Thank you!

Best Buy’s GSP is amazing. It comes it handy when you need help and the original Manufacturer warranty has expired. I get it on every purchase I can.

Didn’t get this with our last Nintendo switch, definitely lived here about that. My son flipped her switch into a faulty cord and it turned into a paperweight. Didn’t have the buyer protection, just bought a new one and made sure to get it this time!!

I thought at first that I wouldn’t use this plan but it has been there for me so many times both at the store and in my home. The quality of the service and the savings has really paid off. Plus the techs really care and know what they are doing.

For purchases over $100 I always buy the protection plan. I've only had a couple of claims and it has always been handled without a hassle.

My 9-year-old son dropped his Switch and one of the joycons was damaged. Since I purchased the insurance, we went to BestBuy and the process is easy and quick. He was able to get a brand new set of joycons that were shipped to us in about 3 days. Great insurance for a portable system like the switch.

helped with computer questions. they always have a lot of knowledge and are very good explaining things.

I picked up the 2 year warranty just in case. I wasn’t sure how well these Nintendo Switch hold up.

A must have! You should ensure everything you buy if you can. you never know if somethings gonna happen to it or not.

One of the best warranties, had it on an ac and they replaced it with a brand new one when it had problems, no questions asked

Best bang for your money. Have been getting this for my kid with everything i buy for him any time he breaks his stuff just take it in to Bestbuy and they just give u the gift card for the amount u bought it for easy to use no question asked.

always available to help and always fix problem before I leave

Once again. Having Geek Squad protection, for the Nintendo switch, that the 7 year old Grandson plays with is a smart investment. Covers breakage, and other problems that may pop up.