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Customer reviews

Rating 4.8 out of 5 stars with 2940 reviews

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,940 reviews
  • Rated 5 out of 5 stars

    Geek squad is the best team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad Best Buy offers geek squad ! I like that I can take my Nintendo to get fixed anytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you always get protection on your purchases over$200 it's definitely worth it it's an investment electronics are not always guarantee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best technical service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This it’s essential when your child’s are too young, I’m talking with experience…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty came through

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got the warranty. The remote on the Nintendo switch stopped working. Brought it back and they gave me a brand new switch. No questions asked and at no additional cost.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Geek squad replaced my switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They trued to fix my kids switch but when it was irreplaceable they contacted me soon and replaced it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not one to normally invest in the added protection, but with best buys version...its worth it! No hassling with sending things off, no receipts to send in. Just take it to bestbuy they check it out and make an instant decision. It's well worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was made due to the sense of security for my purchase, if anything were to happen to my laptop, I know that I can bring it back to the Store and Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For any tech related purchase gets the extended warranty every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the guarantee and the protection...it certainly dose its job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We already broke it but I am so glad I bought this coverage. Taking it tonight for repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cover from Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really, strongly recommend this as insurance. nobody knows what's gonna happening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nintendo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good games my children love them,so far no errors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to have a game console that couldn't be repaired replaced. The geek squad crew in Hickory, NC made this a very seamless and non painful process. They were also very quick and helpful! Thank you again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a very good thing to buy when buying any electronic device. You never know what’ll happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an awesome idea. Glad to know I don't have to stress about my product accidentally breaking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like always a good product especially if it's being purchased with a product that can break easily withing the time it will be used. Especially printers from HP which usually have ink carriage jams every year or so!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems to be a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had a chance to use the Geek squad protection warranty yet. However, it does seem easy to use the warranty, which makes it worth to have in case something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Said it before I will say it again. GET PROTECTION PLAN. gracias

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad does a good job for helping you with the warranty problems with your purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to know that I have protection on my high dollar item

    I would recommend this to a friend