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Customer reviews

Rating 4.8 out of 5 stars with 2940 reviews

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 2,940 reviews
  • Rated 5 out of 5 stars

    Great service, great money saver..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind. I have replaced XBox remotes, wireless headphones…. Great money saver should something fail or break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best waranty system. We also buy thing that need waranty through Bestbuy for that reason

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handled my Switch seemlessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a crack on my Switch screen and the in store agents did not hesitate to help. They made the process so easy and even let me transfer all my stuff to the replacement device. Def worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great that Best Buy offers a 2-Year Accidental Geek Squad Protection plan. We appreciate being able to have assurance that any problems we may have with the products we purchase from Best Buy will be resolved at no cost over the first two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced joy cons no questions asked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service took switch in due to joy cons not connections was sent a replacement pair in the mail quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have a geek squad protection plan on anything that it’s offered for you never know when an accident can happen or when something just stops working recommended times a 1000

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel safe when purchasing any product since it is protected by the GEEK SQUAD service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Higly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend Geek Squad Services, anytime I need to request warranty, they are able to get done.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Don't DIY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot beat geek squad installations they are ao helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal out there! You will never know when the kids will destroy something in any given moment. It is better to have the protection and not need than not have it and need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must most especially when you buy a game that kids use often. No regrets at all because it give you a peace of mind incase the game needs to be fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have your thing insured for long time (2 years)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great added service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far haven't had to use their service but have peace of mind knowing they will take care of us if need to. Any previous experience has been positive - very nice, knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For anything you want protected long term

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always better to have it and not need it then to not have it and need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge baby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the fridge baby makes you go Ohhhhhhhhh Yeahhhhhh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank yall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im just in love with my insurance it saves me all my life with kids is hard to have something in good shape lol.. and they are always there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is key!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fun for the whole family! Make sure to get the screen protector and the Geek Squad protection. Kids drop stuff and Geek Squad is amazing at fixing stuff fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes, Buy the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a nintendo Switch this year, and the sound went out on the device and a joycon started going out on it. Best buy replaced it for me in store with no hassels, Just gave me a new one in the box off the shelf. So worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the accidental service a couple of times already. Worth it from my perspective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to cover my accident prone child haha. Cannot beat 60 bucks for a full 24 months of complete replacement/repair

    I would recommend this to a friend