Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 2940 reviews
(2,940 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s worth the money! If you are clumsy or have kids around, get the protection! They cover it all! It’s great to know if something happens to my switch I can rely on Best Buy!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Never actually used this service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought the Geek Squad Protection a few times for different devices but I haven't actually had to use it thankfully. The last time I bought this protection I actually wish that I hadn't. It was for my nintendo switch. I received a broken model from the store, so I had to exchange it for a working one. They told me that if I got a broken one again, I would not be able to exchange it even though it was broken from the start. To avoid potentially losing a few hundred dollars, they said to get the insurance because this was the only way to ensure that I could have the option to exchange it if that happened again. I take care of my things pretty well, so I was a little frustrated to have to get this because of the risk of receiving a defective model out of the box.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Excellent Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have used Geek Squad for past purchases and it is an excellent service!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I would definitely recommend this with any purchas
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would definitely recommend this with any purchase of electronics. Accidents happen and by having the reassurance that my items can be replace definitely eases my mind tremendously.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great gaming stystem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming system but I feel even better that is protected .
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I so love the security of having protection. Given the amount of work I have to complete using my electronics and how much I travel, the protection plans are so needed!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Buy the warranty!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad i bought this warranty you never know! I havent had to use it yet.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best company they were very friendly and help
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get insurance with my items from Best Buy. Has always paid off and then worth it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, I find it best buy has the best warranty from any other store in the markets
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Better prevent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A very good coverage for the product just in case there’s an accident
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.get extra coverage for product, any problem could be fixed
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Had to have another one :-)
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great reviews backed up by personal use and have made the best presents ever
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always get the insurance. I have used them a few times and they are great. Things get done right and if it can't get fixed I get a brand new one.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again.
Rated 5 out of 5 stars
Must have for expensive items.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little piece of mind having protection on equipment. It's a must have for expensive electronic equipment where there's a lot of children in the house.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Professional and knowledgable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every year I keep up my subscription to Geek Squad so that if and when I have a problem throughout the year, I have a quick go to solution. End up always using them at least once every year.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worry free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hassle free, very convenient, worth the money no stress
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Haven't had to use it but
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These days I never buy electronics without an extended warranty. This one for the Switch was a bit pricey- $99 bucks, but I look at it like I pay for insurance on my home and car- extended warranties are like insurance for your electronics
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love this program!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So nice to have the added protection in items! We love that we know our items are covered by some sort of protection.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always add the additional Protection!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With this added coverage you get piece of mind knowing it for have an issue it will get taken care of!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
