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Customer reviews

Rating 4.8 out of 5 stars with 2940 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 2,940 reviews
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth the money! If you are clumsy or have kids around, get the protection! They cover it all! It’s great to know if something happens to my switch I can rely on Best Buy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Never actually used this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought the Geek Squad Protection a few times for different devices but I haven't actually had to use it thankfully. The last time I bought this protection I actually wish that I hadn't. It was for my nintendo switch. I received a broken model from the store, so I had to exchange it for a working one. They told me that if I got a broken one again, I would not be able to exchange it even though it was broken from the start. To avoid potentially losing a few hundred dollars, they said to get the insurance because this was the only way to ensure that I could have the option to exchange it if that happened again. I take care of my things pretty well, so I was a little frustrated to have to get this because of the risk of receiving a defective model out of the box.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Geek Squad for past purchases and it is an excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would definitely recommend this with any purchas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this with any purchase of electronics. Accidents happen and by having the reassurance that my items can be replace definitely eases my mind tremendously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming stystem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming system but I feel even better that is protected .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I so love the security of having protection. Given the amount of work I have to complete using my electronics and how much I travel, the protection plans are so needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i bought this warranty you never know! I havent had to use it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best company they were very friendly and help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get insurance with my items from Best Buy. Has always paid off and then worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I find it best buy has the best warranty from any other store in the markets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better prevent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good coverage for the product just in case there’s an accident

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    get extra coverage for product, any problem could be fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to have another one :-)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great reviews backed up by personal use and have made the best presents ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the insurance. I have used them a few times and they are great. Things get done right and if it can't get fixed I get a brand new one.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again.

  • Rated 5 out of 5 stars

    Must have for expensive items.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little piece of mind having protection on equipment. It's a must have for expensive electronic equipment where there's a lot of children in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every year I keep up my subscription to Geek Squad so that if and when I have a problem throughout the year, I have a quick go to solution. End up always using them at least once every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hassle free, very convenient, worth the money no stress

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use it but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These days I never buy electronics without an extended warranty. This one for the Switch was a bit pricey- $99 bucks, but I look at it like I pay for insurance on my home and car- extended warranties are like insurance for your electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this program!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice to have the added protection in items! We love that we know our items are covered by some sort of protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always add the additional Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this added coverage you get piece of mind knowing it for have an issue it will get taken care of!

    I would recommend this to a friend