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Customer reviews

Rating 4.8 out of 5 stars with 2940 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,940 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents helped me connect my devices and did it in a short amount of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OLED Switch is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device! My kid loves it although he didn’t even open it till we’ll after the holidays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VR guards

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the security of accidental breaking and damage from the kiddos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shelly’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad that I purchased this plan alone with my purchase. Excellent and it give you a peaceful mind knowing that you have support if something occurs with your item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great when you need it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to cover any potential problems with my product. I've had to use it before, and the process was very easy, which is why I continue to get the coverage with other products I buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy customer service is the best. They have helped me with products before and no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very glad I purchased this. It's always good to have peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great costumer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service ,and cover all kind of accidents like when my dog try to use mi Xbox controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it! You should always have a warranty in your purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that I get protection with my items at a good price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy when things suddenly take a dip and end up in pieces. I would recommend this insurance plan when purchasing something electronic for your kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra worth getting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't needed to use the Geek Squad service, but it appears to be worth the money if we do end up needing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two little kids that can destroy anything, so being able to have a guarantee that my item will be replaced if damaged is a must have!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank goodness I bought this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically don’t buy these plans but this was for my sons switch. Thank god I did because he dropped it in the toilet lol. Took about a week but it was replaced! Thank you geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just like the point that if anything happens to the computer I can always take the computer back I get some kind of assistance I'm just not stuck with the computer that doesn't work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer was fixed quickly!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in EXTREMELY handy. I dropped my computer and they fixed it without giving me any issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It Helps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to send in my switch to get fixed but when they couldn’t I was able to get it replaced and get another warranty for the new switch when my warranty was almost out

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    A Must Buy

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a protection plan. It's a must, and less hassle than going through the manufacturer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great knowledge and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowledge and helps with all ailments and questions, comments, concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has helped me a lot, thanks to the fact that accidents happen, you never know.

    I would recommend this to a friend