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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2941 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 2,941 reviews
  • Rated 5 out of 5 stars

    Excellent costumer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sons Nintendo switch broke and they replaced with a Nintendo switch lite Including 2 year protection .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always be protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always good to have a protection plan have not used it yet, but Its good to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is great!!! They helped me out with any hesitant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Normally a ripoff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Odds are slim that anything will actually happen to this. but I went on vacation right after i bought it. nice trip insurance at least.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidents happen. More often if you have kids. Your fault? Device's fault? Who cares? It's covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. Nice employees and super helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are always helpful and walk you through the issues you are having with your items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to help protect your investment if anything happens to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to have protection anytime you buy something that the kids are going to be touching!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty and easy replacement process Lesson learned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this just in case my switch breaks and it covers about everything and I would get anew switch. So worth the money spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nintendo switch repaired

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always done an amazing job I’m getting my items repaired in a timely fashion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to have in case something ever happens you can always get a new one or replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy a little extra protection cause you just don’t know what will happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are great at helping me out with whatever issues I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad fixed my daughters laptop the same day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughters laptop had a virus where she was hacked took it into best buy and geek squad was wonderful..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service is definitely worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks again for the quality service the price is excellent definitely recommend this place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad. Super easy to work with and very knowledgeable. Must have now a days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy warranty (geek squad) always does whatever it takes to make me happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my stove quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my stove quickly,customers service excellent

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Mary. Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.