Customer Ratings & Reviews

I feel safe knowing I have the warranty on my device.

This system is for my 4 yo son. This is a must have when you buy something like this. NO BRAINER!

I don't need your help but so far everything is going well

I’ve had good experiences with Geek Squad in the past.

Always worth it to get the 2 year protection on a 500 dollar console. I've used it before on my rog ally when that first came out. The first one I bought had bad stick drift and best buy replaced it with a brand new one because I had the protection plan.

Amazing how fast like ninjas they came in and set up insane like

Geek squad was definitely beneficial, and knowledgeable with tech support

This has saved me twice in the last year. Once with my OnePlus 13r that had a screen that just stopped working for no reason, and then another time with my surface 9 pro. Both of these products are fantastic products but you never know when there's going to be like a malfunction or something that leaves your phone screen broken or your tablet in a boot loop. I'm always going to make sure I have this protection on anything like that. The people that helped me both times were beyond friendly too and the service was fast. For the phone I just had a regular exchange but they help me salvage all the stuff off of my phone even though I couldn't see the screen, and with the surface I had to wait maybe 3 days but they solved the boot loop! Can't recommend enough.

I never had to use it but it gave me peace of mind. If it ever broke or had a malfunction, I knew that Geek Squad will most definitely fix or replace it for me as they have done that in the past for me before. I will buy it every time even if I don’t use it just in case.

When it comes to investing in expensive electronic devices, such as laptops, smartphones, or gaming consoles, it's crucial to consider the potential risks that come with everyday use. Accidental damage, unexpected malfunctions, and other unforeseen events can quickly turn your prized possession into a source of frustration and financial burden. That's where the 2-Year Accidental Geek Squad Protection plan comes in, providing you with peace of mind and comprehensive coverage. The primary reason to opt for the 2-Year Accidental Geek Squad Protection plan is its ability to safeguard your valuable electronic devices against accidental damage. Accidents happen, whether it's a spilled drink on your laptop, a dropped smartphone, or a mishap with your gaming console. With this protection plan, you no longer have to worry about the costly repairs or replacement costs that often accompany such accidents. Geek Squad's expertise and prompt assistance ensure that your device will be repaired or replaced efficiently, allowing you to get back to enjoying your technology without unnecessary stress. Furthermore, the 2-Year Accidental Geek Squad Protection plan goes beyond accidental damage coverage. It also covers manufacturer defects, mechanical failures, and other issues that may arise during the course of regular use. Even the most reliable devices can experience problems, and the Geek Squad Protection plan acts as a safety net, offering repairs or replacements even after the manufacturer's warranty expires. This additional coverage ensures that you can continue to enjoy your device without unexpected repair costs, providing extended value and longevity to your investment. Geek Squad's reputation for exceptional customer service is another compelling reason to consider their protection plan. Their dedicated team of experts is readily available to assist you throughout the claims process, offering technical support and guidance whenever you encounter an issue. Their knowledgeable staff can answer your questions, provide troubleshooting assistance, and ensure a smooth and hassle-free experience. It's important to note that the 2-Year Accidental Geek Squad Protection plan does come with some limitations and deductibles, which may vary depending on the specific device and coverage. While this may be a slight drawback for some, it's important to weigh the potential costs of repairs or replacements without coverage. In most cases, the benefits and peace of mind outweigh the associated deductibles, making the protection plan a wise investment. In conclusion, the 2-Year Accidental Geek Squad Protection plan offers invaluable peace of mind and comprehensive coverage for your electronic devices. Accidents and unexpected malfunctions can happen to anyone, and being prepared with a reliable protection plan ensures that you won't have to face expensive repairs or replacements alone. Geek Squad's expertise, excellent customer service, and extended coverage make this protection plan a worthy investment for anyone who values the longevity and uninterrupted functionality of their devices. Consider the 2-Year Accidental Geek Squad Protection plan as a safeguard for your peace of mind and the longevity of your valuable electronics.

The switch came as advertised everything works and is exactly what it claims to be the teenage child loves it says it is a win and we all know how difficult it is to please a teenager so absolutely this is the one if your looking for a switch comes with options of extra warranty and that was worth the money set up was as simple as buying it was already attached to the items and good to go hassle free ready to use I highly recommend

Best Nintendo system says the N64!! Graphics are top notch. Reminds me of the upgrade from the NES to the SNES. Highly recommend this system and dont forget to pick up DK Bonanza the best 3D platformer not called Mario!.

I just made appointment I would like to replace my son Nintendo, he just mess up something, idk what’s going on! I hope they are service is pretty good !

This protection plan is a no-brainer! It offers comprehensive coverage and truly delivers on its promises. I had an issue with my device, and the claims process was smooth and hassle-free. The support team was professional and resolved everything quickly. It feels great knowing my purchase is protected, and the cost of the plan is a small price to pay for such peace of mind. Whether it’s for accidental damage or technical issues, this plan has you covered. Highly recommend it to anyone looking for reliable and worry-free protection!

It is a convinient warranty to have specially if your purchasing a game console for your kids. Added peace of mind when accident happens.

Very helpful, and added protection for my purchased items.

Best Buy and Chick fa la just have customer service figured out. Thank you for that!

Geek Squad at the Conroe location are wonderful!! They are very professional and always a wonderful help. They don’t expect you to know technology.

the Geek squad always come thru in the clutch. Any issue, they resolve it.

This was a better option for than all the other stores which has protection plans for less than two years.