Customer Ratings & Reviews

I love geek squad if your phone's broke they'll fix it, that's electronics broke they know how to fix it, if it's running slow they know how to fix it , if it's running wonky they know how to fix it.

The warranty is absolutely guaranteed! Whenever I have a problem with any item that I purchased, the agents fix it or replace it completely new. The provide absolute care and great service. The warranty of Geek Squad is a must need.

This is probably the best thing Best Buy could ever have!

Good service I will highly be buying something else here

SO glad I got this for my son's device! It was all good until it stopped working and now I can get a new one.

This was the last time I was in a mood for the first two weeks ago and was really excited about the job offer for a new perspective and was wondering what the would like for the first place in a mood that is in a bit more fun and is not charging you a little bit of the

I think this is a good subscription to have and that’s why I get it because malfunctions with appliances does happens sometimes and I just want to be prepared for that moment and so with this subscription they’ll replace your damaged appliance

Geek Squad has been the only Tech service I will use. Been using them for the past 12 years. I went through a number of other companies with poor results.

I was sceptical at first but ik glad I bout it because it saved me wheo broke screen on my switch

I bought this protection plan from best buy and it is worth it. Geek Squad made sure that I knew how to contact them and gave me all the information I needed In case my switch was damaged.

I love ❤️ my nintendo switch oled. No damage brand new works great

Haven’t had to use this, but I rest easy knowing it is always there if I do.

I thankfully have not had the use the warranty, I love having the piece of mind that something will get taken care of if any malifuntiona took place

Did not have to use the geek squad service, but well worth the money in case of accidental damage or issues. I have talked to them in the past with other product and they are very knowledgeable and friendly.

worth it to have this protection. You never know what can go wrong with your electronic purchases so this will give you ease knowing that there are train professionals that will help you with whatever you might need.

I love it because my son is very clumsy so it really comes through just in case !

Always love the geek squad service. Well worth the money especially when giving gifts to kids.

My Nintendo Switch was broke. It made a geek squad appointment, walked in, gave the man my switch. He determined it was broken and I got a new one. The protection plan I had purchased covered the cost with one caveat. It was about one year and a week when I brought my broken switch in. I had purchased a two year plan. They had to cancel the rest of my two year plan (almost a year left) and charged me full price for a new two year plan. Now I paid for it because the switch seems like a device that breaks a lot - I barely played with this one and it got stuck in an endless boot loop - but now I've paid twice for a two year plan and am only covered for 3 years. I should have gotten four years or a partial rebate on the first two year plan I purchased. It said two year repair plan - not one time coverage plan. Other than the ridiculousness of the charging and/or not refunding the partial unused portion of the plan - the execution of the plan was great. Though the geek squad rep did tell me that I need to take the switch out of the dock every once in a while so it doesn't over charge - which also seems ridiculous as the device is meant to be docked as well as played with without the dock and I only used the dock it came with.

I brought this item from Best buy and it was a great buy

So I don't typically Buy protection plans for most things but in some cases it's good to have because if something goes wrong for example with your laptop and it's even a day or two out of its warranty or screw than you have to end up getting another one unless you know someone that can fix it for you. For the price this is worth getting especially if you're spending over three or four hundred dollars on your laptop.