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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2884 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 2,884 reviews
  • Rated 2 out of 5 stars

    Not good enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer support is good but take you more time than expected even if you have a date, then the waiting time is really long for whaterver reason you have problems with your divice is 2 weeks waiting min. It was better the best buy guarantee than this

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not used at this time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed to utilize this service. However, when used with a tv in the past, it was a very simple process, with a fair outcome for us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet thank God so rating it is on the company reputation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t be use the service jet I will be happy to tell when I request service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    replaced geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i used my geek protection plan and my iteam was replaced with a new one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's useful if you need it redundant if you don't.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't need it to be honest, my wife was careful with her switch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always very friendly and reliable with information regarding any of my products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clutch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clutch, you never know when you actually need it. Most have

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Over priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $60 for a protection plan that only covers 2 years. Not a fan but still invested to protect something already over $300

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good purchase for electronics, geek squad always gave me a good service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad answered all of my questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable group and easy to talk to when having any issues with my purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was worth the purchase. Totally recommend to anyone .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always use protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet. However, the coverage seems to be good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the cost. You would be saving yourself if i you it accident prone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have. Better to have it and not need it than paying twice as much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This made a perfect christmas present for a Teenager.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy warranty because you never know what’s going to happen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job. Left my place clean. Thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth getting it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy it is to have this plan with no worries

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the 2 year accidental protection on my Nintendo switch and glad I did.

    I would recommend this to a friend