Customer Ratings & Reviews

The Geek Squad is an amazing group of highly skilled cumputer wizards. My technology is in safe hands with my Geek Squad warranty.

Wow great service Worth the money Such great service

Amazing that they will fix your device or whatever it is you purchased even for just normal wear and tear purposes!!

The quest broke down internally and i was able to take it back to best buy and hand it over they looked it over and handed me new one

Great service perfect thing for buying electronics for kids

Best purchase ever. While traveling there was damage to my device and geek squad was wonderful. I’m not used to such wonderful service and ease of repairs

It's nice knowing that if anything goes wrong with my TV I will be able to bring it in and have it taken care of. Dropping that much money on a TV can be scary so I don't mind spending a little more to make sure I don't get screwed if anything goes wrong!

Always get a protection plan for switch because my daughters broke my roommate got her and i constantly was getting stuff for it. They ate great and handle things anytime ive had issues

Had to wait a week to receive my unit but very pleased that I was able to get this special edition. Worth the wait the same new generation with a better look! Let’s see how this battery life goes.

The visuals are great. I haven't had issues with overheating whether it be in the dock or out of it. I'm very happy to have upgraded from the Nintendo Switch Lite.

You should always buy the replacement plan. It’s completely hassle-free & worry-free. Most importantly it’s at a reasonable price. Plus, you can even buy it a couple of weeks after you make your purchase on your merchandise. This is a No-Brainer…

Love the agency and customer s Support provided. Easy to access.

The geek squad is always knowledgeable and helpful anytime that I’ve contacted them. Professional and will keep purchasing from Best Buy.

I personally never use geek squad but I haven’t heard much for bad things about them and air walking you some help sometime even if it’s simple question you need to ask they have been always helpful for me

This is a great addition for anything for kids. I have had to use this in the past and bestbuy was awesome.

Diagnosed Nintendo Switch problem in store, crashed no fix. Complete replacement for lastest Switch. Fantastic customer service, and knowledge. Very pleased. Hope they keep that standard.

I had to use this because I dropped my switch and broke the controller and they helped me the same day get a new one! So helpful!

Excellent service and recommendations, 100% effective

[Employee of bestbuy] peace of mind that if the item fails on me I can take care of the issue at the location without hassle

Don’t ever hesitate to get the geek squad protection plan. It is worth the money ten times over and even if you never use it the peace of mind is worth it. I’ve got smaller kids so knowing I’m covered if they accidentally break something puts my mind at ease when they are playing this without me in the room with them.