Customer Ratings & Reviews

Bought warranty due to system being used by 7 year old. Have bought Best Buy warranty in the past for other products. Have had to use before and Best Buy has always honored their warranty. You never have an issue. if they can't fix it they give you a gift card to apply for another purchase.

Love geek squad. Always reliable. Great customer service. Knowledgeable

Great service, there are really nice and profesional.

You never need the Geek Squad until a bad storm or after a few years of having a product. Lets just say I'm never buying any product with out getting Geek Squad Protection added.

Love the warranty they offer they have the best ones it’s very fast and you don’t need to keep anything it’s all done online in the app

Love not having to fear breaking or messing up my product because I know geek squad will help!

Make sure you always get protection on your purchases over$200 it's definitely worth it it's an investment electronics are not always guarantee

Gamers both on the go or at home gaming need assistance and assurance that their quality Best Buy gaming device can be tended to when necessary, Geek Squad protect provides these and more! HIGHLY recommended!

The Geek Squad 2-year accidental protection is well worth its cost. I bought a new laptop computer, and the Geek Squad transferred the information from the old to the new computer, saving a lot of work.

You cannot beat geek squad installations they are ao helpful.

Haven't had to use them yet, but it's nice to know they're there for their products!

I will get their protection products before anybody else. Easy usage and most the time it's a good experience.

I purchased this due to buying my wife a Nintendo Switch & I don’t her to worry about it not working anymore. Having the warranty let’s her know it’s all right. Plus I can go straight to Best Buy & they take care of it

I get this anytime I purchase a console! It’s definitely well worth it especially since it covers accidental damage.

Having the piece of mind against accidental damage is paramount for your newly purchased equipment. I have unfortunately had to use this service in the past, can attest to its value, and highly recommend Geek Squad protection plans.

Excellent service from geek squad. I highly recommend

Haven’t had a chance to use the Geek squad protection warranty yet. However, it does seem easy to use the warranty, which makes it worth to have in case something goes wrong.

I usually purchase the geek squad protection cause with kids you just never know.

Accidental stuff doesn't always happen but when it does you'll be glad you have it.

Always get the protection. Especially when something costs hundreds of dollars! It's why I always get accident protection. You never know what could happen.