Customer Ratings & Reviews

I had to have a game console that couldn't be repaired replaced. The geek squad crew in Hickory, NC made this a very seamless and non painful process. They were also very quick and helpful! Thank you again!

Glad I got the warranty. The remote on the Nintendo switch stopped working. Brought it back and they gave me a brand new switch. No questions asked and at no additional cost.

Bought a switch and 3 hours later was getting an error code that couldn’t be troubleshooted. Brought it back to Best Buy and got an exchange and decided to get the warranty. 50 bucks now is better than 300 weeks or months from now if it’s already bricking within hours.

Great protection I accidently dropped my Nintendo Switch into the sink and they understood and replaced it for me immediately.

Excellent important thing to have if you're spending over a hundred dollars for a product that you want so badly.

One of the best company they were very friendly and help

Like always a good product especially if it's being purchased with a product that can break easily withing the time it will be used. Especially printers from HP which usually have ink carriage jams every year or so!

I can’t tell you how much i love the geek squad. Returns are almost always seem less and the home calls make everything extra simple!

I'm not one to normally invest in the added protection, but with best buys version...its worth it! No hassling with sending things off, no receipts to send in. Just take it to bestbuy they check it out and make an instant decision. It's well worth the money!

It’s always better to have it and not need it then to not have it and need it.

This provides a excellent peace of mind that my products will be protected against accidental damage.

Hassle free, very convenient, worth the money no stress

Used geek squad before and very good service. Would use them again

A must have.. im always on the go and accidents do happen.. youre covered for two years.. I think its a great value!!

Great gaming system but I feel even better that is protected .

get extra coverage for product, any problem could be fixed

This is my best purchase to date!!!! Definitely recommend getting this to help with all of your tech questions and needs!! The team is great, and works with you to get exactly what you want!!

Helpful only if you have protection. Got my replacement ordered quickly

I would recommend this protection plan to anybody that comes in handy and it saves you a lot of money if something goes wrong

I recommend getting it for all you’re bigger and more expensive purchases in case of any damages or malfunctions. I also like that it’s also transferible of you sell the item.