Customer Ratings & Reviews

I had a crack on my Switch screen and the in store agents did not hesitate to help. They made the process so easy and even let me transfer all my stuff to the replacement device. Def worth every penny!

It's great that Best Buy offers a 2-Year Accidental Geek Squad Protection plan. We appreciate being able to have assurance that any problems we may have with the products we purchase from Best Buy will be resolved at no cost over the first two years.

Hope she doesn’t need it but good to be covered just Incase

Great peace of mind. I have replaced XBox remotes, wireless headphones…. Great money saver should something fail or break.

Always great to have a geek squad protection plan on anything that it’s offered for you never know when an accident can happen or when something just stops working recommended times a 1000

Geek squad is the best waranty system. We also buy thing that need waranty through Bestbuy for that reason

Best deal out there! You will never know when the kids will destroy something in any given moment. It is better to have the protection and not need than not have it and need it.

I am pretty happy with it sounds good works well pretty.

So far haven't had to use their service but have peace of mind knowing they will take care of us if need to. Any previous experience has been positive - very nice, knowledgeable and helpful.

Best service that comes from Best Buy and it never fails

This is a must most especially when you buy a game that kids use often. No regrets at all because it give you a peace of mind incase the game needs to be fixed

Great service took switch in due to joy cons not connections was sent a replacement pair in the mail quickly

I bought a nintendo Switch this year, and the sound went out on the device and a joycon started going out on it. Best buy replaced it for me in store with no hassels, Just gave me a new one in the box off the shelf. So worth it!

I always recommend Geek Squad Services, anytime I need to request warranty, they are able to get done.

I feel safe when purchasing any product since it is protected by the GEEK SQUAD service.

Great fun for the whole family! Make sure to get the screen protector and the Geek Squad protection. Kids drop stuff and Geek Squad is amazing at fixing stuff fast!

our gaming consoles, as great as they are, unfortunately do not last as long as their ancient predecessors... make the investment. you don't want to be the one to lose your $300 hardware because of a power surge or an unexpected blackout...

Used the accidental service a couple of times already. Worth it from my perspective.

Im just in love with my insurance it saves me all my life with kids is hard to have something in good shape lol.. and they are always there.

You cannot beat geek squad installations they are ao helpful.