Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2945 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 2,945 reviews
  • Rated 5 out of 5 stars

    Geek squad solves all my issues quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend if you purchased devices from bestbuy. Best protection for all your devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my switch, i had it on a switch in the past and used it and got a new switch and put it on again, great product for the switch since it can easily break being portable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Holidays

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the product and services provided, The extra investment is for peace of mind for the unforeseeable. Just like auto insurance, you never need it till you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection for a gaming device and I highly recommend it. I already used it and they replaced one of my controllers. It was worth it and I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son got his Nintendo switch. Controller was damaged about a month later. Took it to the store. Customer service employee switched it out for me. Easy and fast experience. Exactly what I expect from a good company. Thanks Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Read the fine print

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is great, but keep in mind they will replace your device one time and then the warranty is gone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust worthy tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always trusted geek squad more than my local tech repair at any cost. They do offer yearly membership which is more convenient for multiple devices and do an amazing job results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The folks at Best Buy (Fenton, Mo.) have been grea

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Customer Service at Fenton/South County Missouri is excellent. The personnel that I have communicated with are very knowledgeable and have always assisted me with great attitude and respect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will come in handy, you never know when something is going to happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality.. nice peace of mind to keep your electronics in good condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this backed up with my device, made me feel safe. If i had problems, i could take them back and get a replacement within moments. always get a warranty. you never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad has the best customer service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and always communicate what they do to solve any problem thrown their way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast install by geeksquad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my tv right were i wanted it quick and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service....................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it for Nintendo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I can do is get their services. Geek squad is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is well worth the money and I would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plan for tech, highly recommended to get for everything you’d buy at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used geek squad but doing the review to enter the giveaway lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to do exchanges when your item doesn’t work anymore. I love this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great when you need it.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to cover any potential problems with my product. I've had to use it before, and the process was very easy, which is why I continue to get the coverage with other products I buy.

    I would recommend this to a friend