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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2877 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 2,877 reviews
  • Rated 5 out of 5 stars

    Service center

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was nice and even helped later when I needed my equipment serviced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every year I keep up my subscription to Geek Squad so that if and when I have a problem throughout the year, I have a quick go to solution. End up always using them at least once every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the insurance. I have used them a few times and they are great. Things get done right and if it can't get fixed I get a brand new one.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again.

  • Rated 5 out of 5 stars

    Read the fine print

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is great, but keep in mind they will replace your device one time and then the warranty is gone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for playing on my Switch & streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these before the bluetooth update on the switch & needed corded headphones. Nice sound quality and have a mic for when I want to stream from my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan on Nintendo Switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this switch for my daughter, she loves it! I haven’t noticed any issues with it and I plan on buying more in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nintendo switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Haven’t had any problems with it.Easy set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son broked the screen and they replace with the new laptop right away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protects the switch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan, it pays for itself...especially if you have rowdy teenagers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection it includes especially when it comes to electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    much needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased the geek squad protection for my lap tops several times , and I think it is a great way to maintain them , also most of all they are right there if you need help with a problem .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nintendo switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the best technical support , the guys all the time give me a good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers water spills

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my kids loves electronics, but they don’t seem to like him...with that being said, this insurance is a must after a Nintendo switch simply did not make it after a water spill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection for a gaming device and I highly recommend it. I already used it and they replaced one of my controllers. It was worth it and I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and price. Easy to make a claim

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees are always great. They have enough workers so your not waiting to long and the customer service is great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Nintendo Switch screen started shorting out!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accident protection saved me from having to get a new switch! geek squad sent it off and i had it back fixed in about a week! definitely dont buy a pricey electronic without getting protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Saves you money I feel is worth paying for.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 2 year warranty for my Nintendo switch Oled and I was having some problems with it so I took it in thinking that I could just swap for a new one and they didn’t explain to me that the switch needed to be taken in so that they can take a look at it when I bought the warranty.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GET GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING, Geek squad has yet to let me down after using there services/protection plan for over 10 years.

    I would recommend this to a friend