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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2945 reviews

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,945 reviews
  • Rated 5 out of 5 stars

    They are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly they are the best service out there for needs when in trouble

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shelly’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad that I purchased this plan alone with my purchase. Excellent and it give you a peaceful mind knowing that you have support if something occurs with your item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very glad I got it, it has safe my booty many times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents helped me connect my devices and did it in a short amount of time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had an issue getting in contact with geek squad always helped the quickest and fastest way they could.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad Power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to have just in case. A lot can happen in 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OLED Switch is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device! My kid loves it although he didn’t even open it till we’ll after the holidays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy when things suddenly take a dip and end up in pieces. I would recommend this insurance plan when purchasing something electronic for your kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy customer service is the best. They have helped me with products before and no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great costumer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service ,and cover all kind of accidents like when my dog try to use mi Xbox controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VR guards

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the security of accidental breaking and damage from the kiddos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very glad I purchased this. It's always good to have peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank goodness I bought this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically don’t buy these plans but this was for my sons switch. Thank god I did because he dropped it in the toilet lol. Took about a week but it was replaced! Thank you geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just like the point that if anything happens to the computer I can always take the computer back I get some kind of assistance I'm just not stuck with the computer that doesn't work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it! You should always have a warranty in your purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra worth getting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't needed to use the Geek Squad service, but it appears to be worth the money if we do end up needing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two little kids that can destroy anything, so being able to have a guarantee that my item will be replaced if damaged is a must have!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that I get protection with my items at a good price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer was fixed quickly!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in EXTREMELY handy. I dropped my computer and they fixed it without giving me any issues.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warrany department takes along time . They told me that i would get some controlers exchanged for new ones 3 to 5 days its now been 3 weeks out. And havent heard anything now i will ha e to go to store to figure this out.

    No, I would not recommend this to a friend