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Customer reviews

Rating 4.8 out of 5 stars with 2878 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 2,878 reviews
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You really want to have the experts looking after your devices. Better safe than sorry! They have always been very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of mind whenever purchasing Geek Squad. Might not use it but makes you feel so much better to know your devices are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t had to use them yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use them yet so no real review yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful and friendly, would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I strongly recommend adding the geek squad protection plan. It definitely makes you feel safe in case something were to happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always great to have a warranty protection on your consoles. Never used it but its better safe than to be sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switch Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth every penny. Something happens to the Switch console they will either repair or replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas save!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast shipping and JUST in time for Christmas for my granddaughter! And she LOVES it! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good in case my device stops working and I can’t get a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the protection plan for the Nintendo Switch for the Grand kids. Hopefully this will cover anything they might do to the gaming system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality case with lots of airflow for the cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing product Love that best buy had this protection program in case Product is damaged Or stops working in someway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad people know exactly what they are doing . No need for a “friend” to fix the issue that geek squad can handle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the do help but sometimes they give you the runaround and they hide their little details that are supposed to be known from the beginning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a warranty you have to have them these days. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I wouldn't buy electronics without geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can honestly say that Geek Squad protection is well worth the money. We purchase it on all of our high priced electronics. It has paid for himself on more than one occasion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    took care of issue quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service, easy to work with and always ready to take care of things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    took care of issue quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service, easy to work with and always ready to take care of things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up my router and printer etc. just had them come for again since I bought a new router

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought the 2 year warranty for my sons switch lite just in case something happens I never had to actually use geek squad so I'm not sure if the service is good but it does give me some peace of mind having the switch with accidental protection warranty on it.

    I would recommend this to a friend