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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2958 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 2,958 reviews
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not yet had to use it but highly recommend i have little ones so its a must

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slow pick up wait time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave 4 stars due to unacceptable wait time when picking up. Only one cashier for check out and pick up. This was not cool!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it!!!! im so happy with my purshed....................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have coverage on all your purchases. I renew everytime it's due.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the two-year plan works really well when things don’t work and break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was ready when I arrived, and check out was a smooth process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service as always, no problems at all. Fixed the problem with no hassle or hang ups.. would definitely recommend getting the geek squad for other purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was top-notch. Employees were extremely customer friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Plan is the Best—Unmatched Expertise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say enough great things about my Geek Squad Protection Plan! It’s been an absolute game-changer and one of the best decisions I’ve made for my purchases at Best Buy. Knowing that I have access to the amazing Geek Squad team gives me complete peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always purchased the Geek Squad Protection Plan for any and all of my products in which I buy from Best Buy. In the long run you will save money if your product has to be replaced if you spill something on it or accidentally, drop your purchased items and break it. You can have your merchandise replaced without paying anything. My 2-Year Protection Plan has definitely saved me money in the long run. Think twice before, walking out the store without FIRST purchasing your 2-Year Protection Plan. Take it from me its worth having.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Phephe. Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Best buy has the best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get our electronics from best buy. They have the best warranty for electronics we have yet to find. Most warranties will not cover accidentals on items such as screen cracks or drops and water damage ect. Best buys warranty does. We haven't had to use the service were normally pretty good with our electronics but were very worried getting the new Nintendo Switch as all new systems can have flaws and issues. It will be much easier working with Best Buy if something goes wrong than with Nintendo after seeing others issues with dealing with Nintendo. Not only do they usually carry anything electronic that we want but they will price match competition as well. And you get points to redeem for gift certificates. Stack those with credit card incentives weather using best buy or your choice of others. You could get a good amount back. If your going to spend the money anyways might as well get points on the purchases and protect the items with good warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a better option for than all the other stores which has protection plans for less than two years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A two year accident protection. There isn't much to write about it, other than whenever ( hopefully never) something happens, that the protection will be fulfilled with ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have for those unsure future on expensive electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the coverage geek squad has given me. My tv broke a few yesrs back and i was still under the geek squad warranty and they were able to replace it after coming out and not being able to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for new hardware.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally I don't bother with protection plans, but when it comes to newly released consoles and other hardware that may have unforeseen issues, I like the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is great with the protective plans that are in place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are the best and help with anything and everything I need!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS buy protection plans for everything I purchase and when needed to replace anything, it’s very easy and smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad protection. Very well worth the money.

    I would recommend this to a friend