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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2881 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 2,881 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my stove quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my stove quickly,customers service excellent

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Mary. Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    have to get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always reliable. great for all products. can't deny this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad fixed my daughters laptop the same day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughters laptop had a virus where she was hacked took it into best buy and geek squad was wonderful..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not use this service yet but when the times come Ibeleive will be very great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have when you need it. Haven't used it yet and I hope when i do it good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents fixed my switch quickly, They were friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good warranty to have. It completely replaces the whole system. No questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleep well with you worries at all. You are covered by Geek Squad for 2 whole years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for repairs and quile items you dont want to repay for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    heard about joy-con issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't going to get this at first for my switch. But then I heard several complaints about the joy-cons so I decided to get insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security is everything.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet, but I know if I do will be taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program gives you a new system if it breaks, most protection plans will send your system away to be fixed and it takes weeks. Great plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always a smart buy when spending a good amount on something

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item that helps keep your items protected and helpful for you if you have any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan and service is by far the best at Best Buy. No problem getting help and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well getting the extended warranty service is ok Until they denied it Witch has not happen to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Normally a ripoff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Odds are slim that anything will actually happen to this. but I went on vacation right after i bought it. nice trip insurance at least.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Prtection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great have protection plans if something happens unexpectly to the item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use the geek squad yet. But buy it for everything I buy to be safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the biggest advantage of buying your electronics from BB. Stores are convenient and easy to use.

    I would recommend this to a friend