Customer Ratings & Reviews

Bought a 2 year protector plan for my son’s Nintendo Switch. 4 months prior to the warranty expiring, the Switch had minor technical issues. While it was still operational, it started making strange noises. Made an appointment with Geek Squad. They didn’t even bother doing diagnostic testing. They just replaced it with a brand new system! Best warranty EVER!

If you have kids, I definitely recommend the warranty. While I was checking out, I was hesitant, but the person behind the checkout informed me that it covers controllers too and we have already had a few occasions where controllers have gone flying while we have been playing games on the Switch.

Excelente service! I’m so glad I decided to purchase this insurance for my son’s Nintendo switch! Unfortunately my son used a different charger instead of the original one. Well the system got damaged but Geek Squad took care of it!

Really fun to play with the family, we’ve played a ton of classics and just a lot of Mario kart. The display has more color than the older Nintendo switch and feels a lot smoother in terms of frame rate. With that being said 10/10 I absolutely recommend this for anyone wanting a different experience to spend with family

Just in case we need it we bought this for my daughter’s switch

Good service I will highly be buying something else here

This is probably the best thing Best Buy could ever have!

Geek squad had the best customer service ever!!! Their staff was so respectful and helpful they helped me and my father get a brand new tv at a good price!

I love using the services of the geek squad so this is a must have!!!

I rest easy with the purchase of a kids handheld. I haven't needed to use the service, but it's a huge relief to know that I have help if needed. I've utilized geek squad in the past, and will regularly utilize their service with Best Buy purchaces.

Whatever you need check out lakeworths autotechs. Super fun guys

I brought this item from Best buy and it was a great buy

The Geek Squad is the best! I had a wine cooler that kept sounding the alarm as if the door was opened. I called the Squad a couple of times to repair the item and it worked for a few months. After owning the item for over 2-years with a 3-year warranty, we encountered the same problem, so the Geek Squad informed me to return the item to the nearest store and they refunded my money in full. We purchased a new wine cooler but a different brand. Thanks!

Came in handy for sure! My son’s Nintendo switch wasn’t reading the game cards as well as not charging in the stand. The plan I chose covered all costs and was repaired at no additional fee!

I love ❤️ my nintendo switch oled. No damage brand new works great

When I bought my Switch, I knew I had to add the protection plan. Although I haven’t had to use this particular plan, as the Switch has worked well over the past two years, I have had to collect on protection plans for other purchases and was able to do so without any problems.

Geek Squad Protection is the Jedi Council of gadget protection plans. If you want your devices to live long and prosper in the digital galaxy, this is the plan you're looking for. Trust me, you'll feel like the chosen one every time your gadgets are under Geek Squad's watchful eye

Overall best of the best with getting help! Was so worried and confused on how i was going to get some items fixed and they made it seem so easy and put my mind at complete ease.....

So happy to have this extra support! I feel extra secure that issues will be resolved when I need to use this.

Guys dont take a chance and not buy the 2 year geek squad service pack. I made that fatal mistake awhile back with a computer monitor that i purchased elsewhere and had a lot of trouble to get a new monitor. I have learned my lesson you should learn from me and get the geek squad.