Customer Ratings & Reviews

Absolutely love the extra warranty and it is definitely worth it when you have kids. No issues with purchasing.

I love it because my son is very clumsy so it really comes through just in case !

Definitely worth having. At almost the two-year mark, my son's nintendo switch would not power on. We took it to Best Buy, and they sent it off to Nintendo. Because we had the protection plan, they fixed the console, and we weren't charged anything.

I was sceptical at first but ik glad I bout it because it saved me wheo broke screen on my switch

SO glad I got this for my son's device! It was all good until it stopped working and now I can get a new one.

Always love the geek squad service. Well worth the money especially when giving gifts to kids.

This is soooo worth the money!!!!! Got it for my son’s Nintendo Switch, and thank God I did!!!!! A few months ago, one of the controllers broke (he dropped it sideways)!!!!! It had already frozen a couple of times (although it worked again once the battery ran out and we charged it again)!!!!! Went to Geek Squad, and that ordered him a brand new one!!!!! Got it in lies than 10 days!!!!! I would NEVER buy something so expensive without this protection!!!!!

haven't needed to use the geek squad yet but so far so good.

This service it worth getting for any portable electronics. I have used geek squad 2 year protection several times over the years for different products and they've never let me down.

Lafayette Best Buy has always been great to deal with

Geek squad to the rescue!! If you’re perfect and don’t love your product don’t get this plan. BUT if you care about your product please buy this plan it’ll save you the heartache once your product is damaged and your at a loss.

I had this guarantee once and it was easy to make my claim. They sent me the replacement of my controls. I only received them and sent the controls back. Everything from home. The insurance claims people were friendly.

Love get squad service. Glad I got it because controller is already broken

Having the 2 year warranty is wonderful, especially with little kids. Thank you Best Buy!

The insurance is perfect to have Joseph. Something happens to your electronics. It's great

I really recommend it. You'll be fine is something happen to your product.

I don't like buying warranties for electronics, but 2 years ago when I purchased Geek Squad for my Xbox 360. I was like most, I'll never use the warranty, it's a waste of money... not this time, 10 days before the warranty was up, my beloved Xbox 360 died... Thankfully I had the warranty.. I got a new Xbox360, same Gears of War model I had! so glad i purchased, Geek Squad.

Geek Squad has been the only Tech service I will use. Been using them for the past 12 years. I went through a number of other companies with poor results.

Glad they offer insurance coverages for the items!

I thankfully have not had the use the warranty, I love having the piece of mind that something will get taken care of if any malifuntiona took place