Customer Ratings & Reviews

The insurance policy through Best Buy is the best policy out of all the major retailers. It’s essentially a no questions asked replacement of any defective device. I purchased an Xbox elite controller, after a while of heavy usage the controller had started to develop stick drift. I brought the controller and insurance information and was essentially told to get the replacement off the shelf. I ended up purchasing the policy on the replacement controller in case it also gets stick drift. I am very pleased with the policy and highly recommend people purchasing it with their electronics

If you get a PS5 controller get the warranty! No hassle replacement for stick drift!!!

My agents were able to provide the right help for me and were very friendly and on top of that, it was Black Friday, with them remaining with great attitude and composure. I was able to take this product home and enjoyed with all of my friends playing the ps5 that night at a party.

Greta value. Will be purchasing my iPhone from Best Buy from now on and canceling my phone insurance through ATT!!

Agents are helpful when it comes to troubleshooting device. Have been purchasing geek squad for a few years now. Well worth the money.

The geek squad is the goat of warranty’s I love them!

Haven't had to use it but feel good knowing it is there if we need it!

Absolutely love the warranty. It is absolutely wonderful, give extreme value to purchases.

The products have amazing quality but accidents can happen. I would totally recommend getting this product as it is a plus on your purchases. Nice and diligent staff.

After my last device broke and I had to get a replacement, Geek Squad made sure I knew I could get a warranty on the replacement just in case!

Always great to have extra protection. Products eventually wear down and when the manufacturers warranty ends, geek squad will be there to help out or replace product.

Always comes in handy with Xbox elite controllers.

ALWAYS get the warranty. You definitely will use it, and it's worth it for peace of mind

I always try to get this with my electronic purchases. It's so easy to use when something goes wrong ... which is usually, because few electronics today are truly made to last. My anxiety kicks in as soon as this coverage expires.

Protection on electronics is a must...............

Very professional and easy to use service. Definitely recommend for more expensive purchases.

The service that will save you time and money. You just go to the store and they tale care of you and your pc or console. In my case I have it for both. Get it with you console or pc. Is a excellent service!

They can fix almost anything at a great price. My controller was broken and they replaced it easily and fast

Worth it if you have valuable items that you purchased and want a piece of mind

For mistake my control is crash and the warranty help my for looking a solution