Customer Ratings & Reviews

If you ever had thoughts about getting the 2 year replacement plan on all product $75-$99, and decided not to, let me ask you this, Do you still have that product? Has it been less than 2 yrs? Are you noticing any performance loss, or weird bugs? If so did you get the 2 yr replacement plan? If you said, No, I’m sorry if you like that product you bought, and needing to get another one you will have to pay full price again. If you were smart and purchased the 2 yr replacement, no matter the situation with your high dollar product, you can take it back before the 2 yr replacement date expires and receive a replacement for no cost to you, or for a small onetime payment as your replacing your product for free, get another 2 yr replacement plan and continue the great service Beat Buy offers to all there customers, it’s a Win, Win.

Comfortable easy to use. Plus love the color. Thats all folks.

Always a great choice. Get it and dont forget you have it

I bricked my PC and not only did they replace it hassle free, it was actually an upgrade! Great service.

A must have when thinking of protecting your purchasing. I've never had a problem with it always taken care of very well no headaches. Definitely pay the extra amount to have peace of mind.

You must need a coverage for you new items work Great and no cuestion asked wen you need tge protection

These guys are very helpful anytime we have a tech issue we just give them a call or take what we are having issues with to them and they fix it

My controller was starting to have stick drift only after a few months of using it. I was able to go to the store and exchange the controller for a brand new one. Young lady at the registers was kind and explained the whole process for us!

Made my return so easy! Helped immediately when I walked over. I was in and out very quickly!

I broke my controller and had the warranty for it all I had to do was take in the control(without the box) and they gave me and new one simple and asked if I’d like to put another warranty

I don't like how if I pay for yearly it will automtically remove any geek squad protection for the products I had before that and mainly only keep geeksquad protection. Had to manually get this fixed. Also the pc builders don't do the entire job you request. They miss a few wires. I would only recommend for purely renewing items.

Love the geek squad! It makes everything easy to fix or replace no need to worry

I don’t remember what this is for but BUY IT!!!!!!

Peace of mind if something goes wrong with our controller was easy to purchase and attached to phone number and account so no keeping the receipt

These warranties have saved me more times than I can count.

whenever I purchase anthing from Best Buy, especially products like coffee makers and computes , I always get their Geek Squad protection planinsurance. I don't leave home without it!

Really good controller, very nice paddle placement and you can change between 3 paddle setups that will also change the color of your Xbox button. Also the rubber grips help those with sweaty palms and trigger stops are really helpful for fps gaming, and on top of that you are given extra analog sticks that are also longer which help with precision aiming very good controller have had mine for a little over a year no problems.

Best Buy offers the best warranties especially on smaller Electronics because they just replace them if there are any problems Within the time frame of the warranty itself so I only feel secure if I purchase warranties with products that might have problems down the line and always make sure to do so if they are pricey meaning more than $100 so I avoid having to pay full price to replace the item myself and only have to repurchase the warranty if I have problems so that's why I buy all of my electronics through Best Buy when possible as their warranties are unrivaled in my honest opinion.

Easy return, easy replacement. Geek squad warranty is the way to go, especially for the elite controllers that have weak warranty's at purchase.

My agents were able to provide the right help for me and were very friendly and on top of that, it was Black Friday, with them remaining with great attitude and composure. I was able to take this product home and enjoyed with all of my friends playing the ps5 that night at a party.