Customer Ratings & Reviews

Good to have it when you need it. Easy customer service.

[Employee of bestbuy] Geek squad is always transparent about what the policies cover and tend to always follow through with their replacement and accidental damage plans.

A must have when thinking of protecting your purchasing. I've never had a problem with it always taken care of very well no headaches. Definitely pay the extra amount to have peace of mind.

Useful. Great protection just like a condom. Really good

This is the best hassle free warranty. I’ve used it twice for my Xbox controller. Then recently when my husband needed a ps5 controller we ultimately decided to go to Best Buy because of THIS warranty. It was the deciding factor.

Pricey, but fast replacements make it worth........

Pricey, but fast replacements make it worth........

This product has exceeded my expectations. The interface is user-friendly, and the features are well-designed for seamless functionality. I love how intuitive and efficient it is to use. It’s definitely a must-have for anyone in need of such a product. Highly recommend it!”

I almost always have catastrophic issues with device and have to get a replacement. Truly a helpful replacement plan.

Pricey, but fast replacements make it worth.......

I broke my controller and had the warranty for it all I had to do was take in the control(without the box) and they gave me and new one simple and asked if I’d like to put another warranty

Geek Squad is a big help When Needed. Recommend using Them.

I always get geek squad protection Its always easy to come and have your deviced fixed or just straight up replaced, they also give you the option to but the protection again insuring your device for life basically

Great service. Allows me to return a defected item within 2 years with the tax I paid included with the amount paid. Love it.

Super quick and they helped me out wouldn’t get protection anywhere else

Helped a lot, been with them a good amount of times and they fixed it amazingly

Awesome purchase to make sure my product is safe all the time

I always try to get this with my electronic purchases. It's so easy to use when something goes wrong ... which is usually, because few electronics today are truly made to last. My anxiety kicks in as soon as this coverage expires.

I absolutely love this item.Great choice highly recommend

whenever I purchase anthing from Best Buy, especially products like coffee makers and computes , I always get their Geek Squad protection planinsurance. I don't leave home without it!